Contact AMI Music Support
Company Name: AMI Entertainment
About: AMI Entertainment Network enables commercial venues to run custom television networks using hybrid
IP technologies.
Headquarters: Willowbrook, Illinois, United States.
AMI Music Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AMI Entertainment
Verified email
Contact e-Mail: appsupport@amientertainment.com
Verified email ✔✔
E-Mail: appsupport@amientertainment.com
Website: 🌍 Visit AMI Music Website
Privacy Policy: https://playersupport.amientertainment.net/us/privacy-policy
Developer: AMI Entertainment Network
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8 Most reported problems 😔💔
I frequent a bar every Friday and the bartender plays his music and everybody else has to pay priority prices to play any music they might want to listen to. It has gotten so bad that nobody wants to play music and only the bartender enjoys his music all night. My question is do bars have free music rights all night long? This seems to me like AMI Will not make in the revenue offer this jukebox because of this. Thank you
Aint been able to get my account for a while
Lucky's bar on Saratoga st corpus christi texas..is playing music on the back ground while costumers are payIng music on AMI machine...is legally right .!! Thank you
i played some songs as priority yesterday evening at hot rod diner. they did not play priority. someone put monetary credits in jukebox once the walked away i played some on my app and hit priority for them and they did not play priority. the person that put money in, all their songs played first. also one of my songs fotos y recuerdos by selena did not play at all. when i contacted support i got some smart ass name agent tony stating there is no such thing as play next and also accusing me of i probably played the song at the wrong location and i have a screen shot that clearly shows i played it at hot rod diner and it never came on. i need my credits back. i will not be using this app anymore. i always have problems and your agent tony should be reprimanded for talking to clients like we are idiots instead of just fixing it and crediting my credits back. i would like this escalated to a supervisor!!
I cannot add funds anymore. I had no issue before. It doesn't recognize me or my paypal account.
This is a crime
by Laurent520
You guys have literally robbed me of a good night, not only did I spend money on the tangible machine, but I paused the app and applied the play next button (with priority) to play my song up next.
This is a crime and honestly I would never complain about 6 dollars, but to offer a service worth 6 dollars and claim “priority” only to not deliver on your promise is a crime and just down right unethical. At the end of the day 6 dollars is spilled milk, but if you want to grow as a company you’d need to execute on your “priorities” and promises to further your consumer/supplier base.
At the end of the day you stole my money from me after promising me ONE PLAY.
I’m so disgusted with this service. PEOPLE, Do yourself a favor and just bring your external speaker to a club. At least you’ll get your song played WITH PRIORITY.
PS I WISH I COULD GIVE 0 STARS IM SO DISGUSTED. Never have I experienced such a lie from an app.
App not working despite repeatedly re-downloading
by Kyliesmiley1234
Since March I have repeatedly tried to redownload the app and login (through Facebook) and every time the app says it is experiencing issues and nothing happens. I’ve tried creating a new account and same thing. Both my favorite local bars use AMI and it’s been so frustrating to not be able to work the music from my phone. Tried to look for help in app support but didn’t find anything related to these login issues.
Misses the mark
by SunnySideUp_22125
2 major issues with this app. Missing songs from some of my fav artists. Ex no “Truth Hurts” by Lizzo and neither of Megan Thee Stallion’s mix tapes all of which is available on a competing app.
The other issue is that the app doesn’t display complete song info. I learned this the hard way when I played a song and it was an awful remix. Then for another song I saw 2 album options appear but there was no label indicating which was the clean or which was the explicit version. Again I rolled the dice and ended up playing the wrong version. At minimum the song info should be complete and include the whole title, song time - because sometimes the album version is significantly longer than the radio edit.
My local bar switched from a different vendor to this one and I hate it. I’m not buying anymore credits because I’m so irritated by initial experience. Users beware!
Have a Problem with AMI Music? Report Issue
Why should I report an Issue with AMI Music?
- Pulling issues faced by users like you is a good way to draw attention of AMI Music to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AMI Music customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AMI Music.
