Play SRF Status

Last Updated on 2026-05-06 by Schweizer Radio und Fernsehen (SRF)

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Most reported problems

Not working

84.6%

11.5%

Photo/Video

3.8%

Common Play SRF Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Play SRF network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Play SRF App
1. On android, goto Settings » Play SRF » click [Force Stop]

Clear Play SRF App Cache and Data:
1. On android, goto Settings » Apps » Play SRF » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Play SRF.

On android, goto Settings » Apps or Manage Apps tab.
Click Play SRF » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Play SRF » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Play SRF

E-Mail: [email protected]

Website: 🌍 Visit Play SRF Website

Privacy Policy: http://www.srf.ch/rechtliches

Developer: Schweizer Radio und Fernsehen (SRF)

Jun 01, 2026, 10:35 PM
a Windows user from Mellingen, Switzerland reported problems with Play SRF : Not working
May 06, 2026, 07:25 PM
a iOS user from Döbeln, Germany reported problems with Play SRF : Not working
Apr 26, 2026, 07:37 AM
a Mac user from Bazenheid, Switzerland reported problems with Play SRF : Photo/Video
Apr 19, 2026, 02:56 AM
a AndroidOS user from Wetzikon, Switzerland reported problems with Play SRF : Not working
Mar 25, 2026, 09:04 PM
a AndroidOS user from Winterthur, Switzerland reported problems with Play SRF : Not working
Mar 25, 2026, 12:36 PM
a AndroidOS user from Bern, Switzerland reported problems with Play SRF : Not working
Mar 18, 2026, 01:13 PM
a Windows user from Zurich, Switzerland reported problems with Play SRF : Not working
Feb 22, 2026, 06:20 PM
a AndroidOS user from Cham, Switzerland reported problems with Play SRF : Not working
Feb 16, 2026, 09:50 AM
a Windows user from Diepoldsau, Switzerland reported problems with Play SRF : Not working
Feb 14, 2026, 04:55 AM
a iOS user from Basel, Switzerland reported problems with Play SRF : Login
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