Play SRF app not working? crashes or has problems?

Play SRF Status

Last Updated on 2024-08-26 by Schweizer Radio und Fernsehen (SRF)

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13 User reports:
App has problems

User reports 13

⚠️ Most reported problems ⚠️

Not working

76.9%

Screen

15.4%

Photo/Video

7.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Play SRF Problems 😠👌🔥

- Bild und Ton laufen nicht synchron

- Die App zeigt nicht immer die neuesten Episoden von House of Cards an

Have a Problem with Play SRF: Streaming TV & Radio? Report Issue

Common Play SRF Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Play SRF app on iOS and Android devices. Solve all Play SRF app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Play SRF iPhone Issues and Solutions

Play SRF iOS app crashes, not working, errors
Play SRF iOS app network issues
Play SRF on iOS has black/white screen

Play SRF Android App Issues and Solutions

Play SRF has errors/crashing/not working
Play SRF server network connectivity issues
Play SRF has black screen

Play SRF iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Play SRF app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Play SRF app crashes or not working on Iphone (iOS):

Close and restart the Play SRF app on iPhone
Update Play SRF app to the Latest Version for iOS
Uninstall and reinstall Play SRF iPhone app
Update your iPhone to the latest iOS version

Fix Play SRF on iPhone unable to connect to server/internet connection issues::

To resolve Play SRF network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Play SRF black/white screen (blank screen) on iPhone:

Follow the Play SRF iOS app troubleshooting guide Here →

Play SRF Android App Issues and Solutions

Fix Play SRF not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Play SRF app issues:

Force Stop the Play SRF App
1. On android, goto "Settings" » click Play SRF app. » click "Force Stop".

Update Play SRF to the latest version on PlayStore

Clear Play SRF App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Play SRF app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Play SRF.

Fix Play SRF unable to contact server/ Play SRF internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Play SRF » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Play SRF » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Play SRF on android.

Solve Play SRF black/white screens issue on Android:

Follow the Play SRF android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Schweizer Radio und Fernsehen (SRF), developers of Play SRF.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Play SRF Website

Privacy Policy: http://www.srf.ch/rechtliches

Developer: Schweizer Radio und Fernsehen (SRF)

About this app

Finden Sie schnell und einfach Ihre Lieblings-Sendung. - Alle SRF Radiosender als Livestream mit Timeshift-Funktion: Radio SRF 1 inkl. - Videos und Audios herunterladen, um sie offline zu konsumieren. Die Play SRF App bietet Ihnen alles, was im Schweizer Radio und Fernsehen (SRF) gesendet wird, als Livestream oder zum Nachschauen bzw. Nachhören. Bitte beachten Sie, dass nicht alle Inhalte als Download zur Verfügung stehen. Wir freuen uns über Ihr Feedback. Bei Fragen zur Play SRF App wenden Sie sich bitte an den SRF Kundendienst via srf. ch/kontakt oder per Telefon unter 0848 80 80 80.