iHerb app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
46.7%

Something else
20.0%

Crashes
13.3%

Account
6.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of iHerb Problems 😠👌🔥

- Connects to Argentinian version of website

- Unable to check out on app

- Bait & switch holiday special

- Bugs in the app

- Asks for reauthentication

- Loses shopping cart

- Asks for cc info repeatedly

- Unable to verify cc number

- Unable to place orders with foreign language names and addresses

  6 Reported Issues: 😵🆘🛟🚨📢

Dar
2024-08-08

Hello, I absolutely hate the new app after the update, is there any way to return the upp on my phone to the previous update version? It's hurrible I'm considering buying everything from a diffierent service since I dislike the use of it. I purchade alop on the up (with a different email). I would appriciate your help on this as I mainly use the up on the phone, not only does the last update cause the up to crash but the changes to the interface are making the up uncomforatble to use.

Katt NC MacHold
2023-06-02

Fix the stupid glitch. Cannot complete checkout.

LAU EE FUAN
2023-03-01

iherb app cant open on my android phone after update. its crashed.

Ivon Sampurna
2023-01-27

Why my i herb application is not working on my android?

Someone
2022-09-26

Having problems again like the above customer with placing an order. This is all about iHerbs checkout and NOT our Visa cards. Used the same card I always do for previous purchases, because the first one I tried months ago would not go through (yes, there are enough funds/credit). Today, nothing will work. None of our cards and tried different browsers. iHerb customer support keeps blaming the bank saying they declined it - which is a lie. I am starting to think its a push to use Paypal which I refuse as I cannot stand their policies or politics of shutting down peoples accounts due to their religious or political beliefs. Not to mention all support is overseas.

Sompong Grame
2022-06-12

Have used the same credit card on numerous orders. There is no problem but it keeps being declined. Further, I am in Thailand but require English as the language on the Iherb page. But the icon does not respond. I cannot change the language. I have tried over and over but to no avail.

Showing 1-6 of 6

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Common iHerb Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iHerb app on iOS and Android devices. Solve all iHerb app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. iHerb iPhone Issues and Solutions

  2. iHerb Android App Issues and Solutions


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at iHerb Inc., developers of iHerb.


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Contact e-Mail: [email protected]




About this app

Shop by Supplements, Sports Nutrition, Bath, Beauty, Grocery, Baby, and Pets. • Supplements: Add popular vitamins and natural products to your daily routine. • Bath: Pamper yourself with body and hair care, aromatherapy, and more. • Grocery: Stock your pantry with healthy favorites. • Baby: Everything you need for a happy and healthy little one. • Pets: Must-have items for your furry friends — from treats to grooming supplies.  Since 1996, this app has been the global leader in health and wellness, with products that range from vitamins and supplements to grocery, beauty, and self-care.  With shipping to over 185 countries, this app offers 34 localized payment options in 74 currencies, more than 40 shipping carriers, and 24/7 virtual customer support chat.  Enjoy iHerb in your language (English, Chinese, Japanese, Korean, Russian, Portuguese, Arabic, French, German, Spanish, Hebrew, Ukrainian, Thai, and Indonesian).  this app is a United States-based retailer that sells more than 30,000 natural products across 1,200 popular brands.  Explore thousands of reviews on popular products.  We allow reviews only from customers who have ordered the specific product from this app — so you can make smarter buying choices.  Orders ship fast and at low rates, with free shipping to 50+ countries.  Save 10%-50% off on well-known brands each week and get competitive prices compared to other retailers.  All orders are shipped by this app from our climate-controlled fulfillment centers to guarantee product quality.  The this app App is your one-stop shop for all of your daily essentials to live well and stay healthy.  Opt in to receive push notifications to receive exclusive app-only offers!  If you are unsatisfied, submit your request within 60 days of purchase for hassle-free returns.  Share this app with others and offer them great discounts while getting rewarded.