PDF Export Status

Last Updated on 2024-06-20 by LiveBird Technologies Private Limited

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User reports:
No current problems

- No annotation features

- Does not work for unlocking PDFs

- Emailing created PDF files is now a Pro feature

- Markup function crashes and deletes saved work

- Pro version does not allow conversion of text files to PDF without purchasing additional credits

- Difficulty restoring purchased features

- App has asked some users to purchase again after just over a week of use

Common PDF Export Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve PDF Export network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the PDF Export App
1. On android, goto Settings » PDF Export » click [Force Stop]

Clear PDF Export App Cache and Data:
1. On android, goto Settings » Apps » PDF Export » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PDF Export.

On android, goto Settings » Apps or Manage Apps tab.
Click PDF Export » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PDF Export » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PDF Export