Contact MUBI Support
Published by MUBI, Inc. on 2024-04-30About: Welcome to MUBI. Discover great films, from iconic directors to emerging artists.
How to Contact MUBI Customer Service/Support
Listed below are our top recommendations on how to get in contact with MUBI: Stream Great Cinema. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MUBI: Stream Great Cinema. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MUBI, Inc.
Verified email
Contact e-Mail: [email protected]
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Developer: MUBI
E-Mail: [email protected]
Website: Visit MUBI Website
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Developer: MUBI
E-Mail: [email protected]
Website: Visit MUBI Website
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https://mubi.com/privacy_policy
Reported Issues: 3 Comments
By Samistillam
Always a problem
Between the website and the application there is no continuity. Two years ago I signed up for free trial. Of course, back then MUBI was having problems with Apple. I canceled subscription with Apple but, of course MUBI tells me that wasn’t enough I had to cancel through them. Fine, I took the package deal for one year. Again, no problem until year is up and they automatically renew subscription. Again, not happy about that I missed the single e-mail telling me about it because I now have a different e-mail service and the old contact e-mail is no longer applicable. I enjoy their programming and kept it even though now it was twice the original amount. My subscription ended this year because my credit card had expired and they couldn’t renew it. So, a week ago I see that they are having a sale and I provide a new account e-mail and credit card and sign up. Now what’s the problem you ask? I can’t watch their service on my tv because there isn’t a way to change the app on there. Now I’m stuck watching MUBI on my phone until customer service responds within their 3 day time frame. Very unhappy with service.
By the sky trembles
Favorites folder is gone…
For me and many others users “favorites” folder in menu was a very important feature. It allowed you to keep films you enjoy out of any comparisons and ratings, there was a lot of them that I couldn’t just rate because each of them is very unique. I could easily switch even to this new type of order and new rules, but instead of a notice for an upcoming changes people just lost their folders with their collections. Please bring it back for us at least for a short period of time, just to allow everyone rate their films from favorites folder before you delete it, so that the films won’t be lost!
By Samistillam
Always a problem
Between the website and the application there is no continuity. Two years ago I signed up for free trial. Of course, back then MUBI was having problems with Apple. I canceled subscription with Apple but, of course MUBI tells me that wasn’t enough I had to cancel through them. Fine, I took the package deal for one year. Again, no problem until year is up and they automatically renew subscription. Again, not happy about that I missed the single e-mail telling me about it because I now have a different e-mail service and the old contact e-mail is no longer applicable. I enjoy their programming and kept it even though now it was twice the original amount. My subscription ended this year because my credit card had expired and they couldn’t renew it. So, a week ago I see that they are having a sale and I provide a new account e-mail and credit card and sign up. Now what’s the problem you ask? I can’t watch their service on my tv because there isn’t a way to change the app on there. Now I’m stuck watching MUBI on my phone until customer service responds within their 3 day time frame. Very unhappy with service.
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