Contact Tennis TV Support

by Plownr

If you’re a major tennis fan like I am - sadly you have no choice. But prepare yourself for the worst app experience around. Tennis TVs original app was fantastic. I’ve been using it for years. The minute it was available. It was Easy to navigate, always worked and was fantastic. Why they completely overhauled and change it to this new version is beyond me. It’s clunky. It freezes. You have to go to the website and login every time you want to watch tennis cause it doesn’t recognize use you as a user. It’s VERY slow and has delayed response to the remote. Sometimes up to 15 seconds delayed response. It’s just awful. Their customer service department tries to help but are obviously besieged by complaints and admit in emails that they are still working on the app. Huh? A year after they upgrade it? I’ve actually had to delete the app and re install it multiple times cause it freezes up. BUT we have no other choice if you want to watch all of the ATP matches around the world. We are stuck with it. Just be prepared to be constantly frustrated. It should t even get one star for a rating. It should get zero stars!

by Princess Beatrice Martell

I’ve had a subscription to Tennis TV for years. I absolutely loved it. When the app revamp launched, I was initially thrilled you could hide scores and avoid spoilers. Unfortunately, the good ideas are half baked and buggy and all the positive features I previously loved that worked well are gone. It is now my least favorite app, buggy, dysfunctional, unintuitive and difficult to make work. From the endless logins, to the poor quality of the stream, the funky way matches are displayed and the fact that the schedule tab simply does not work, if I could give it zero stars I would. It hurts my heart because it went from the best most loved and used app on all my devices to the most dreaded one. Will be moving to Tennis Channel again. It’s more expensive but at least it works. With the way this app is working I might as well set 150$ of fire.

by BrianTidmore

I just requested that TennisTV cancel my account and BAN ME FOR LIFE from ever using their service so that I'm never tempted to try it again. Is THAT BAD. And the frustration is too much to bear.

It used to be great. But something changed, and now their app for AppleTV is utterly useless. You might manage to login occasionaly, but for sure you will be logged out for no reason, and good luck logging back in. If you ever do log in, don't even think about pressing the Menu button on your remote... because if you press it too many times it will log you right back out. And around and around you will go. I have emailed them about this is issue, the constant logging out by the app, the blank screens of emptyness, and they have never responded. They used to respond... now... NEVER.