Zapper app not working? crashes or has problems?

Zapper Status

Published by Zapper Limited on 2023-12-14

Zapper makes payments fast, easy and secure. Join us on our journey and take
part in a new way to experience simpler and safer payments, whether you are
paying at a restaurant, shopping online, paying for a taxi, settling your bills
or making donations.

I have a problem with Zapper

Are you having issues? Select the issue you are having below and provide feedback to Zapper.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

66.7%

Something else

66.7%

Connection

33.3%

Reported Issues: 2 Comments

By Melanie W Whillier 1 month ago

In the past two weeks every time I try and use zapper it says I have a connection error. Even when I use wi-fi so I have been unable to use it all

By Tony 4 months ago

When I click the scan button it does go to the scan page. I have reinstalled Zapper and used a different credit card

Common dislikes about Zapper app

- App did not work for online purchases, causing stress and frustration

- Issues with card details not being accepted and no response from customer support

- General system errors preventing successful use of the app

Have a Problem with Zapper™ QR Payments & Rewards? Report Issue

Common Zapper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zapper app on iOS and Android devices. Solve all Zapper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Zapper iPhone Issues and Solutions

Zapper iOS app crashes, not working, errors
Zapper iOS app network issues
Zapper on iOS has black/white screen

Zapper Android App Issues and Solutions

Zapper has errors/crashing/not working
Zapper server network connectivity issues
Zapper has black screen

Zapper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Zapper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Zapper app crashes or not working on Iphone (iOS):

Close and restart the Zapper app on iPhone
Update Zapper app to the Latest Version for iOS
Uninstall and reinstall Zapper iPhone app
Update your iPhone to the latest iOS version

Fix Zapper on iPhone unable to connect to server/internet connection issues::

To resolve Zapper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Zapper black/white screen (blank screen) on iPhone:

Follow the Zapper iOS app troubleshooting guide Here →

Zapper Android App Issues and Solutions

Fix Zapper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Zapper app issues:

Force Stop the Zapper App
1. On android, goto "Settings" » click Zapper app. » click "Force Stop".

Update Zapper to the latest version on PlayStore

Clear Zapper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Zapper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Zapper.

Fix Zapper unable to contact server/ Zapper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Zapper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Zapper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zapper on android.

Solve Zapper black/white screens issue on Android:

Follow the Zapper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zapper Limited, developers of Zapper.

100% Contact Match

Developer: Zapper Limited

E-Mail: [email protected]

Website: Visit Zapper Website

About this app

Join us on our journey and take part in a new way to experience simpler and safer payments, whether you are paying at a restaurant, shopping online, paying for a taxi, settling your bills or making donations. Find amazing deals at your favorite restaurants and retail stores, for you to enjoy and share with your friends and family in just a few easy taps. The this app app is designed and supported by leading technologists with a wealth of experience in mobile technology, payment processing and risk and fraud prevention. We are always improving our product offering and expanding our features and functionality to ensure you always have the very best and most rewarding mobile payment experience. Automatically join merchant tribes, and enjoy amazing insider benefits. We also keep a history of your payments and receipts for you to review and share. this app makes payments fast, easy and secure. Splitting the bill for your table has never been easier and simpler.