Contact KETTMaps

Contact KETTMaps Support


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About: Play a sport with KETTMaps as it turns your bike trainer, exercise bike,
treadmill or rowing machine into a powerful and fun fitness. Choose a video and
train on the KETTMaps app.


 
  2026-03-26

KETTMaps Customer Service 💢

Hard-to-find customer service info can be a red flag. Is KETTMaps Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kettler GmbH



Verified email  

Contact e-Mail: [email protected]




Privacy & Terms:

http://remote.kinomap.com



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Protect your data and wallet. We investigate the developer's website (Kinomap.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

2.5 out of 5

Doesn't work with Kettler Coach anymore.

2025-07-24

by Newtonpatrick

Contacted customer support to access bluetooth functions for my Kettler Coach equipment. Arthur Paillie explained Kino Maps removed that functionality and wants to me to pay hundreds of dollars to permanently return that functionality.

My kettler racer s is not connecting to the app

2025-07-25

by Uduwarage

Hi...even though my racer s is connected to my I pad through Bluetooth when I try to try an event the app is saying ride the peddles but no connection. Any solution?

Useless

2025-07-26

by Ton-M-NL

Tried the app for simply walking on a Track 9
The app doesn’t even register that I’m waling on on the treadmill
What a waste of time




Have a Problem with KETTMaps? Report Issue




Why should I report an Issue with KETTMaps?

  1. Pulling issues faced by users like you is a good way to draw attention of KETTMaps to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a KETTMaps customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KETTMaps.


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