Contact WeVideo Support

by Kyler Blose 1235678

So my teacher told us to use this app in order to get everything we needed into one place for a project that’s due tomorrow right? So I take charge and I create my own account and give my group the login stuff they need so we can upload whatever footage we have on our iPads and have it in one spot and low and behold I CANT LOGIN!!! It keeps saying that it’s not the right information so I had my friend create an account and share the info with us and I downloaded this onto my phone and IT STILL DOES NOT WORK! This project is due tomorrow morning and I have to do my part in editing this video but I can’t get into either of the accounts!! I really wanted to like this app because it sounded really cool but so far I’m not impressed. I’ve reset my password already and created two different accounts and it still doesn’t work.

Someone please explain this to me! I’m willing to listen but I’d really prefer for this whole login process to be much easier and simpler than it is currently or someone just tell me what I’m doing wrong so I can get into our shared account and do my part in the project!

by Angry And A Lost Customer

DO NOT GET THIS APP! This is my first time writing a review, bc I never brother with it, but MAN has this made me angry!!! The program, interface and all look simple enough for u to work with, BUT, don't be fooled by the free trial period they offer!!! I just spent 5+ hours editing a video, only to find out I actually have to BUY the full version in order to save/export it! Notice that they don't actually give any notice about this, so you end up spending hours of work to get nothing! Man I was even going to buy it, bc it is simple enough for me, but I don't want to have ANY connection with this kind of FRAUDULENT behavior! You just lost a potential customer, AND I WILL tell everyone I know not to get NEAR your company! THATS JUST FREAKING BAD COMPANY POLICIY!! GET YOURSELF TOGETHER. I don't know how these reviews work, but I guess you can't swear so I'll just leave you with these emojis, and you just guess what they mean ❗️⁉️‼️🚫⛔️❕❓❔‼️🚭⛔️🚭🔞🚷🚭🚫🚳🆘😡😡😡😡😡😡😡😡😡😡😡😡

by VypglzfkKahxta

It kind of hard to edit when your videos are black, the computer version works great, but I’m not loving the app. I’m trying to make a video for a school project, and I’m on a deadline. Please fix. I’ve tried restarting my tablet and everything too. I have premium paid by my school. But still my videos are black. It’s not on my camera/photo’s end... also, it is terribly hard getting sound effects on, I had to download another app (iMovie) just to edit a clip to there, save it then upload the video to WeVideo, iMovie is much better than this app in my opinion, at least for editing clips.

Update: now more than half of my clips are black and my deadline is uncomfortably near... may have to switch to iMovie and remake my entire project. Very disappointed.