Contact Chicago Sun Times Support
Company Name: Sun-Times Media
About: Get the latest Chicago news, sports, entertainment and more straight from the
Chicago Sun-Times newsroom.
Receive push notifications to keep you in the loop
on breaking news and sports scores.
Chicago Sun Times Customer Service ๐ข
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: ๐ Visit Chicago Sun-Times Website
Privacy Policy: https://chicago.suntimes.com/legal/privacy-notice
Developer: Sun-Times Media
5 Most reported problems ๐๐
For the last three Saturdays we have not received our paper. We have called in to report it but never received the paper later in the day as promised. Is there a reason why it is delivered every day except Saturday by our delivery person? Credits to our account doesn't help- we would much rather get the paper we are paying for- when it is supposed to be here. Thank you for trying to help.
I have mistakenly sent a second check for the previous payment of $471.52. How can I get this check cancelled?
Forced App Switch
by AnnoyedAtCST
The newspaper is getting rid of the app my wife and I previously used, only for the new app to be a buggy mess that canโt stay open for more than 10 seconds without crashing. I want the old app back.
Awful, what were they thinking?!?
by Avi8trixie
Pluses---able now to email/print articles and crosswords.
Negatives--Can't get rid of annoying headers and footers; pages reset to smaller size each time so I have to expand every page; headlines now in a standout blue which I find distracting and ugly; can't expand crossword for printing so easier to work; no longer have pages to select, only categories--if I want to read hockey but not baseball, I have to scroll through the whole section.
Overall--made an effort to look more like a web page which is silly because if I wanted a web page, I'd go to the web page! The app should be more like a newspaper, like the previous version. This is just like New Coke--basically a total failure in my book!
Current version does not work at all
by MWP1954
A couple weeks ago the app updated. It still shows an small image of the current front page, but when you click to read it you are sent to a login page with nothing on it except the words "Log in". Nowhere to type our login info, and nothing to click. Dead end.
It's totally broken for those of us who voluntarily chose to pay to subscribe under the new system for this feature.
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