Contact The Desert Sun Support
Company Name: Gannett
About: Gannett is a media and marketing solutions company that publishes newspapers and operates news and
advertising internet sites.
Headquarters: Mclean, Virginia, United States.
The Desert Sun Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with The Desert Sun. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The Desert Sun. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit The Desert Sun Website
Privacy Policy: https://cm.mydesert.com/privacy
Developer: Gannett
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Privacy & Terms:
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http://cm.desertsun.com/terms/
Read 5 Customer Service Reviews 😭😔💔
We are going on Vacation, so, I'd like my newspaper stopped on May 1, 2023. When we return I will let you know. Send me an email acknowledging that you received this.
I cancelled my introductory sub last September 2021. I got a notice from my CC company today telling me Desert Sun has charged my account $14.99!! WHY?? I then went on line to a so called 'computer expert' and was redirected to a site that was trying to charge me $1 to UNsub????? What is wrong with this paper? I DO NOT WANT IT...ESPECIALLY NOW!!! I need PHONE NUMBER to talk with a HUMAN! Please. This is terrible customer service. My number is 951-623-5077 I NEED THIS CANCELLED AND $14.99 RETURNED TO MY CAPITOL ONE CC
App is way behind
by Jim10s
Why doesn’t someone clean out the old articles in the listings? After 3 days, it’s old, way too old. And the caps and punctuations are terrible. Many of the headlines are poorly written. All it takes is someone to pay attention.
Why is App not updated? Turned on at 7:15 AM and still have Sunday’s stories. How much sleep is needed?
WHERE IS THE NEWS FOR TODAY?
by Not The News
This app used to be a 5 because it was a very easy to read e edition of the paper. NOW you can’t find the most basic of stories from today’s news. No national stories. No national sports. What happened in college football games yesterday. This is November 24. On the Top Stories page, there’s a MLB score from October 30. Did you change the app and put no one in charge of making sure all the news is there? HELP
Decent app, but journalism needs improvement
by BrennanPardee
The app is intuitive and useful. However, The Desert Sun’s journalist writing style is occasionally grammatically incorrect, and articles that provide updates to oft-covered topics never include a backstory paragraph to help the reader understand context and history. And, the photos and videos placed at the top of each article often have nothing to do with the article’s content; in some cases, it has been seriously misleading and irresponsible. For example, when a restaurant in Palm Springs closed suddenly, the photo was of a completely different restaurant. I have complained to the Desert Sun repeatedly about this and have never received any response.
Have a Problem with The Desert Sun? Report Issue
Why should I report an Issue with The Desert Sun?
- Pulling issues faced by users like you is a good way to draw attention of The Desert Sun to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The Desert Sun customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Desert Sun.
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