Epsens app not working? crashes or has problems?

Epsens Status

Last Updated on 2024-06-26 by IEFP Epargne salariale

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48 User reports:
App has problems

User reports 48

⚠️ Most reported problems ⚠️

54.2%

Not working

39.6%

Account

2.1%

Crashes

2.1%

problems reported in the last 24 hours

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Common Epsens Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Epsens app on iOS and Android devices. Solve all Epsens app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Epsens iPhone Issues and Solutions

Epsens iOS app crashes, not working, errors
Epsens iOS app network issues
Epsens on iOS has black/white screen

Epsens Android App Issues and Solutions

Epsens has errors/crashing/not working
Epsens server network connectivity issues
Epsens has black screen

Epsens iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Epsens app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Epsens app crashes or not working on Iphone (iOS):

Close and restart the Epsens app on iPhone
Update Epsens app to the Latest Version for iOS
Uninstall and reinstall Epsens iPhone app
Update your iPhone to the latest iOS version

Fix Epsens on iPhone unable to connect to server/internet connection issues::

To resolve Epsens network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Epsens black/white screen (blank screen) on iPhone:

Follow the Epsens iOS app troubleshooting guide Here →

Epsens Android App Issues and Solutions

Fix Epsens not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Epsens app issues:

Force Stop the Epsens App
1. On android, goto "Settings" » click Epsens app. » click "Force Stop".

Update Epsens to the latest version on PlayStore

Clear Epsens App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Epsens app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Epsens.

Fix Epsens unable to contact server/ Epsens internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Epsens » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Epsens » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Epsens on android.

Solve Epsens black/white screens issue on Android:

Follow the Epsens android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IEFP Epargne salariale, developers of Epsens.

About this app

Vous bénéficiez d’un compte d’épargne salariale this app (PEE, PERCO, participation, intéressement), et vous souhaitez pouvoir suivre et agir sur votre épargne n’importe où, n’importe quand ? Pour se connecter, pas de nouveaux codes, vous utilisez les mêmes que votre espace client internet. Vous visualisez l'ensemble de votre dispositif et gérez votre épargne directement depuis votre téléphone. Vous effectuez vos opérations librement, répondez à vos avis d’option d'intéressement et de participation, arbitrez vos avoirs, suivez les performances de vos supports de placement, etc. Pour rappel, votre code d’accès est disponible sur vos relevés de compte this app.