SAS – Scandinavian Airlines Reviews

I have used SAS for many years while living in Scandinavia. Now back in the US and SAS is not updating already made reservations nor allowing new reservations to be made through SAS . Cannot do much more than check my points balance....

I’ve flown with this app a handful of times and not once have I been given points. SAS is absolutely worthless and I’ve had to go through the website. The website is useless besides the Turi chat bot, and if you’re lucky enough to get connected to a human, that human can’t help you either! Need to buy extra baggage before you get to the airport? FORGET ABOUT IT! Want to earn points for flying as a loyal customer? Don’t be a fool like me and expect anything out of them past the third, fourth, fifth and sixth time! SAS seems to be more of a prototype than an actual functioning and productive tool. They get low ratings because they don’t take feedback and try to fix anything. Terrible terrible terrible crazy knuckle headed terrible

SAS is terrible and useless.
It does not provide any additional functionalities that I do not already get with my boarding pass.
I would suggest the developers have a look at the United app to better understand what is possible and helpful these days.
Just as an example, what is helpful is a seat map and the functionality to change seats. Also, flight status and seeing where the airplane is coming from are functionalities they need to add.
This inability/incapability continues with the flight attendants. They have no way to upgrade you (for a charge) to their this app Plus seats (equivalent to economy plus). Again as a reference, this is easily possible on a United flight where a flight attendant can do this on their handheld device.
Clearly, I will not fly on this app again and will delete SAS ASAP.

It’s really good for checking in and checking flight information. It serves it purpose for a basic flight itinerary. You want more most time you’ll need to go on the website.

Chiming in on a recent review. I am a StarAlliance member with Lufthansa and have no intention to create another profile. Without it it seems SAS doesn’t do much. Shows me a check-in button although I am checked in for almost 24hrs. Does not retrieve my boarding pass. Seat selection transfers to web. Where is my bag track? How do I add in-flight wifi? I have over 10 airline apps on my phone and this one lands - sorry - last place

I use this app literally once a month and it’s crazy that you can’t book on the US version of SAS . Don’t get it all. What’s the point then. Might as well just do it in your browser

I have an this app account and can log into the web site. SAS tells me I need to sign up for Eurobonus before it will log me in. When I try to sign up, it says “this user already has an account.” The web site sent me my boarding pass, but I can’t view or send the passes for my traveling companions. The Delta app is not good, but at least it works.

International checkin and boarding pass worked super easy. Was able to check in while in my Uber to the airport. No account or login required. Went straight to security at LAX. Nice!

Tried to add checked luggage due to their extremely restrictive carry on weight limits, prompted to pay with a card only to enter my info and be told we can’t take your card info. I’ve never seen an airline app this bad.

There are a few good to great airline apps. This is definitely not one of them. It can’t convert to US dollars, can’t give you a true round-trip quote, and cannot do multi city. There are probably other things that it can’t do, but there was no reason to go any further. If you must travel this app, stick to the website.

Would find this app App more useful if worked with Apple Wallet, where I store other Boarding Passes🙂

Love the ease of SAS and love how very friendly and kind the staff are!!

SAS is very up to date and in sync with all of your information once you login in.

SAS is very great and easy to manage. Gives alert which is an awesome factor and I love it.

Entertainment part is a joke. When logged in I can see some old newspapers from last year but nothing new loads. My iPhone can download them, but the screen is too small for newspapers. Ridiculous.

I cannot believe this kind of unfuncional app still exists in 21 centuries big airlines. I don’t believe they have no money to develop SAS. They do it in purpose to not to function. They don’t reed comments how bad SAS is. They don’t improve it. They don’t care.

Probably the worst app for a mainline airline I’ve seen. Looking up flight status alone is terrible. Can’t even enter a route or get more than departure updates or arrival updates for a flight. Not both. Makes me think this app doesn’t care.

It is really painful process to book with you . You partnered with Lufthansa why don’t you use their app it is very good and I am sure for a price they will share it with you. You will have many more happy customers ...you need them .

I made a booking yesterday online. Now I've tried to sign in to SAS with my EuroBonus details and also use my booking number and last name to retrieve my booking. In both cases I get an error message. Terrible app.

This is the worst of the flight apps I’ve seen. It has virtually no useful information, no live updates, terminal and gate information, extremely limited.

Horrible interface and it won’t automatically insert your bonus program number even though it’s right there in the same app. Dishonest practice

Fairly useless app. Doesn’t really add anything to ease my travels. Have a look at American Airlines app - that’s really good!
For instance live tracking of your bags making it into the cargo hold of the plane...