🏷️ About: Sugar Mobile is a CRM app that provides convenient access to all CRM information, including Contacts, Accounts, Leads, Activities, and custom Sugar modules. It allows users to take their business processes mobile with an interface optimized for both phones and tablets. The app also enables users to configure which fields and modules appear with mobile-specific layouts.
- Super easy to use and convenient
- Provides mobile access to remote Sugar instances and works as advertised
- Easy navigation and comprehensive access to data
- Allows users to take records with them wherever they go
- User-friendly and helps increase productivity
- Seamless UX with Sugar interface
- Can create and update records easily
by No_gluten
I have been using SugarCRM for about a month now, very disappointed.
1. Calls can't be scheduled, alarms don't work, however email alarms do work.
2. Where is the calendar? Every CRM app has a calendar in it.
3. Very cumbersome.
by ChrisCooks
Don't get me wrong, there have always been issues with sugar mobile, but this latest update has broken everything. Constant hang-ups and crashes. 'Internal Error' every time you try to do something. This needs to be fixed.
by Dho555
Whatever update happened recently to the web based version has left out a lot of helpful info. All of the “action” buttons are missing for one. Create buttons don’t show up unless you put your mouse pointer over it. Very frustrating.
by Chet D70
SugarCRM has a lot of issues. Calendar entries disappear after scheduled time passes. Calendar entries for planned calls don't list the customer just the subject. Also call history shows oldest calls first.
by PaigeMerrill
Maybe we have a watered down version but Sugar in general is worthless. App crashes often. Hard to navigate while on the road. Doesn’t mesh well with apple products for logging incoming calls and you will drive into the ditch attempting to make a call through SugarCRM . Again I think we are paying for a Chevy and everyone else is driving a Rolls?
by CDMom
Disappointed in a few items:
1. Planned calls disappear after planned time
2. Customers name does not appear on planned calls
3. Call history lists oldest calls first. It would make sense to have most recent activity appear first
by R3Wins
I'm sure SugarCRM is great, but it's a real disappointment that it doesn't work with the Community version...not even a little bit. I guess I need to look elsewhere.
by Danglero
Lately it freezes when the phone goes to sleep. Which is ALL THE TIME. Fix it please.
by Chugachpowder
The main reason I downloaded SugarCRM was to import my volumes of contacts. Since I can't do this I would have to manually input contacts. Suggestions:
Ability to import contacts from my phone.
Card scanner integration.
I like that I can log calls from within SugarCRM but that's if the contact already exists in sugar.
There should be better sort filter for contacts. Like the company name, geographic region, etc. I don't even want to see other peoples contacts so only seeing my contacts should be a default filter.
Update: I just saw that salesforce has integration for dragon naturally speaking. A feature like this would be amazing.
Map integration that showed contacts by geographic region would be great.
by Richard Grippa
No workflow options available? Also, no way to upload documents (PDF's) to opportunity document section. Please fix it on future updates. We use the PRO version and it'd be great to have all features available on the go. Especially for our sales guys. Thanks!
by Evanbbirds
Since the update the new version keeps force closing when I’m trying to use SugarCRM . This makes it virtually unusable
by Jbec311
Will we EVER get a calendar??? I'd change the rating to 5 stars if we had access to our calendar in SugarCRM.
by No Push!
Seamless UX with my Sugar interface. Easily can create/updates records!
by Just The Facts Please
Been in the industry for the last 20 years. Used multiple CRM types of software. The phone based Sugar app is super easy to use and convenient. Does 99% of what I need without going to the tablet based version.
by CRM Guy
It allows you to seamlessly use all aspects of this app with a fantastic clean and user friendly UI.
by GlendaN
Super easy to use!
by Carltron Von Hickens
This thing is so cool, because I can take my records with me wherever I go!
by Real Eifeler
Best CRM Mobile App I have used so far. Easy navigation and comprehensive access to my data.
by Cheisjweaver
Provides mobile access to remote Sugar instances and works as advertised.
by Cabcole10
SugarCRM is very used friendly. Helps increase productivity and keep track of all deals.
by TadL
crashes all the time on my iPhone with “internal error”
by SugarClint
Ok, I'm totally biased here. But I have to say, the recent updates to Sugar Mobile are fantastic. I truly use SugarCRM everyday to learn something new about my customers. I love it!
by NY Box Man
They continue to make improvements that make SugarCRM a staple in our day to day operations.
I love to be at a meeting and pull out my phone and have instant access of all my sugar data
by Deke0791
I use it every day and it gives me all the information I need. I really like that I can use it offline on a plane and that my most recent things I’ve looked are shown first.
I probably spend more time on the mobile than the desktop app.
Yes. SugarCRM is very safe to use. This is based on our NLP (Natural language processing) analysis of over 70 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for SugarCRM Is 44.6/100.
Yes. SugarCRM is a totally legit app. This conclusion was arrived at by running over 70 SugarCRM User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for SugarCRM Is 53.1/100..
SugarCRM works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
- Quick access to account, contact, and opportunity information for meeting preparation
- Ability to log calls and meetings and attach photos and videos
- Dashboards for tracking team activity and progress
- Collaboration in the Activity Stream with @mentions and #references
- Opportunity updates and task list management
- Ability to initiate phone calls, emails, or texts to contacts
- Offline access and modification of data
- Compatible with Sugar products that run Sugar release 8.0 or above
- Third-party software information available on the SugarCRM website.
