Contact INTRUST Bank Support
Company Name: INTRUST Bank
About: Our history of innovation can be traced back to our founding in 1876. Today that
means giving you access to manage your accounts in a convenient, secure way
through our mobile banking app.
INTRUST Bank Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with INTRUST Bank. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact INTRUST Bank. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of INTRUST Bank
Read 3 Customer Service Reviews 😭😔💔
Poor function
by Idkfixthebug
Functions horribly. I repeatedly attempted to sign back in after the my changed apps and cannot. At first they were confusing and led me down a maze to enter the info I need, then for about a week when I tried to verify and enter, the app encountered an issue and told me to try later. Once that was resolved and I continued to the next line, it claimed to let me reset my password, but it still doesn’t work. This is the worst app I’ve ever had to deal with on my phone, and it would be quicker to drive to the bank and deposit checks in person at this point
New system impressions
by JS03/28/1944
For all the touting about how great this new system was going to be and seamless interfaces I give this a minus star.
This is not nearly as robust as the old system and lacks user friendly tabs and interfaces.
Kind of reminds me of a small little processor system with very limited functionality compared to the old system.
I have no confidence in the bill pay feature as it only shows the name of who to pay and says it will be electronic transaction. No where does it give me the details of a payee or an option to edit or verify. The previous system actually mailed out payments to payee.
I’m sure I’ll get used to the new balance screen in time but I currently think this is a huge step backward and your customer base will not be happy as some of the feedback on Facebook indicates.
Big black eye for INTRUST as I see it.
Horrible…. Someone needs fired
by Smalldish
If I could rate it lower than a 1 star I would. Nothing works and know I cannot access any of my information. Here’s an idea make sure your “new and improved” app works before making us all switch over. Someone needs fired for their ignorance. Been looking at moving to a new bank this just made it clear I will be moving to a different financial institution now.
Have a Problem with INTRUST Bank? Report Issue
Why should I report an Issue with INTRUST Bank?
- Pulling issues faced by users like you is a good way to draw attention of INTRUST Bank to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a INTRUST Bank customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using INTRUST Bank.
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