Vegas.com Reviews

Huge thumbs down. I knew in advance I needed to cancel my reservation, and have been trying for days on end to get a hold of someone there and after numerous emails, phone calls, voice mails left, NO ONE has responded. Now, we are nearly at the 48 hour prior mark where I can’t get all of my money back. Yet still can not get a hold of anyone there for two full days now. Phone just rings busy all day. And the two times I did get through, I left my place in line to have a call back
- no one called. I also left a voice mail for a call back - no one called. I sent emails to their “customer service” - yup. NO ONE CALLS or replies to the email. Very poor customer service. I won’t use Vegascom again. Deal straight with the hotel, people - they DID answer their phone but unfortunately couldn’t help me because I used a third party. Never again.

I use Vegascom every time I plan a Vegas vacation, or when friends ask for recommendations. Vegascom has everything organized and easy to access. We have found fun adventures to try that we may not have known about without Vegascom. Or, without searching several different sites and spending more time and effort to get the same results. Highly recommend Vegascom. Plus, you get discount codes for booking through them. Sale prices are listed and you get notifications for good deals. Thumbs up!

My friend and I couldn't decide on what show to watch from the vast array of possible shows in Vegas but we ultimately decided the day of to watch Zumanity at New York New York. The Vegas app made buying tickets so easy and painless, did I mention extremely fast? Within seconds we bought our tickets and within hours we picked up our tickets and next thing you know we are waiting in the theatre to watch the show! Great app for recommendations and a must have for a Vegas vacation!

This all has lots of cool ideas, and helpful information - presented clearly, with nice pictures - about things you've probably heard about Vegas (like Cirque du Soleil), and also things you probably haven't (like desert ATV rides). You can put in your dates, see what's available, and even create an account and make reservations / buy tickets within Vegascom . Proving and review information is available; adding sort / filter functionality would push Vegascom to a solid five stars.

Vegascom has a very striking visual appearance - all the various events are represented as attractive panels that you can easily scroll through. I also really liked how granular the categories were defined as that really helps to find an attraction that is right for me. Vegascom even allows you to select seating and book the tickets from within it. If you're planning a vacation - or just visiting Las Vegas this is Vegascom you need! Very much recommended.

Lots of good promo codes, quick customer service (I was called literally 3 mins after emailing them), nice reps, better prices than if booked through a travel site or directly through the hotel.

I just wish there was a sort feature on the hotels page so I can filter out certain areas and prices.

I’ve been looking for a good deal on the big familiar apps and webs, i experienced higher prices and not the flight im looking for , I literally looking for a week,
At the moment im in a uber on a ride thinking how to spend time, I remember that a friend told me about Vegascom, I looked the wishful dates and hotel.
Price was %25 less, flights was on point, processing to the actual confirmation was quick,
Im really happy.

What a total waste of $2,000 this trip was. Absurd covid restrictions everywhere. Have to wear a mask in 104 degree heat. Have to wear a mask “unless actively eating” in buffets and restaurants. Masked for all shows and exhibits. Apathetic MGM employees at the Excalibur claiming to follow CDC guidelines while wearing masks that themselves don’t follow them. Women wearing see through clothing are considered “dressed” since they have a mask on. Smokers in every casino and by every entrance— but you have to wear a mask to walk through the lobby.

Vegas is an armpit and I’m never coming back. I’d demand my money back if I could. Don’t take that vacation; nonsense covid rules will ruin it.

I've tried 3 separate times to pay for tickets in Las Vegas. My card keeps getting rejected. However the charges still get put onto my card. Person on phone said don't use wifi. Still didn't work over cellular. She said not to order tickets in Vegas. I tried to use PayPal to get around the payment issue, but Vegascom doesn't allow me to scroll down to choose to pay with my credit card. Really? No scrolling?
Each time I try to buy a ticket I spend 30 minutes on the phone trying to get my other charge cancelled and my new tickets placed.
Fix your app!!!!

I have been trying to find out what shows and concerts were available for my dates in Vegas. Couldn’t get to any shows or concerts that interest me. Then I found Vegascom and it opened a whole new world for me. I found several shows and concerts that never showed up on my internet search. Vegascom is the bomb! Highly recommend!

Vegascom does an excellent job of describing the shows that are taking place during your planned visit. Once you decide which show you want to see it is very easy to decide on seating and order your tickets. I will definitely use Vegascom again!

Vegascom is great and perfect for planning a trip. You can manage everything right there. However, I wish they would add a search feature and what a lot of these 5 star reviews don't mention is that they sell your email address. Ever since I got Vegascom I get all kinds of spam email from random businesses in Vegas and other parts of Nevada. Literally daily I have to unsubscribe from another email list that I never signed up for.

Vegascom saves you time deciding what fun things you are going to do so you can just go do them! categorizes activities and sad categorizes by interest, and your social experience desires! search, read, book activities very quickly. Hit a button to call the concierge for information. Has what's new and hot and staff pics. Very helpful.

I suggest buying anything through Vegascom the day of the event, because if someone gets sick, nothing is refundable. If I didn't have such an awful experience with the customer service representative, Vegascom would have more stars. It's a good resource to find something to do. However, in my experience, I will not be using this service again. I did not read anywhere about a non refundable ticket. So, buyer beware, once your money is out of your wallet, you won't be getting it back.

Good app to get quick info and book a last minute hotel. Plenty of info on sites, shows, events, and other activities. Wish it had more information on prices. Had to visit the external websites to get that, but overall a great app.

Vegascom has been very useful for us for our Vegas trip last year and just recently this year. My only suggestion is that you don't request buyers print their passes - all the vendors that you have on your site should accept the electronic confirmation (the email you send). Otherwise, awesome app!

Can’t get a hold of no one to answer questions. Emails sent no auto reply to know they’ve received any email. So I sent two emails to cancel. No reply nothing. Frustrating. STAY AWAY. Their site has good deals. You get instant email when you purchase and create account. But when you heed help on anything…. You start to worry cause no one answers the phone. Hold for over an hour. And auto reply’s on emails. I’m still trying to get a hold of anyone from this company.

Vegascom made planning my entire vacation a breeze. Create an account with a credit card and then just search for and buy what you want. Excellent app with a great design. So nice to have my hotel, shows and dinner reservations done before I get there. One of my favorite apps!

I got several discounted show and a meal tickets and it even helped me find the bathroom faster while walking The restaurant part was also helpful If your going to Vegas you need Vegascom. I have already recommended it to one friend who will be here in Oct

It’s easy to browse everything to do in the area and when you find something you can schedule and book it right in Vegascom . Convenient.

This is my go to app when I'm going to Vegas! It's so efficient and easy to book a room. The only downside about Vegascom is when I'm looking for a room I wish there was an option where I can search a room by popularity, pricing, naming, or location. I usually have to go to my web search and get that option. If they can put that on Vegascom it will make it so easier to search. I have OCD so I have to see the most cheapest rooms first and work my way down. Lol. Other then that I don't have any other issue with it. :)