Parking.com - Find Parking Now Reviews

Parking.com - Find Parking Now Reviews

Published by on 2024-11-13

🏷️ About: The Parking.com parking app is designed to help users find parking spots in over 80 cities across the United States. The app allows users to search for parking spots by entering an address, landmark name, or neighborhood. Users can compare parking rates, reserve and pre-pay for parking, and download mobile coupons to enjoy discount parking at select locations. The app also provides turn-by-turn directions to the parking garage or lot from the user's current location using their device's native navigation app. Users can manage their monthly parking account through the app and receive in-app alerts reminding them of when their parking time or parking coupons are about to expire.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
54.2%

😎👌🔥 Positive experience
28.7%

🙄💅🫥 Neutral
17.1%

~ from Justuseapp.com NLP analysis of 14,686 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use app that was very intuitive

- Able to set up monthly parking subscription with just a few clicks



Read 30 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Horrible UX, bad design, private data grbber

2022-05-22

Every feature of Parkingcom is done as an anti-user. Dark pattern is their main principle.
They can pull it off only because there is no other way to pay for parking in some locations.
So to pay even for 15 minutes you’d need to provide name, email, phone, all CC info with address. There is no way to use Apple pay or any saved info, you have to enter it all manually. Some buttons are beyond the scroll, along with checked boxes you allowing them to abuse all that collected data.
All the YI elements are not standard, and unusual colors are used, some text is too small and does not follow accessibility guidelines.
And they have charged me 35% on top of what I was paying for parking.

Garbage App

2022-06-23

Tried to pay for parking for 30 minutes but couldn’t sign in after signing up and wouldn’t let me reset my password when the original wasn’t stored. Had to move my car and missed a special moment with my family. Absolutely infuriating. Looking at other reviews, these same problems have existed for some time. I never run into any problems with ParkMobile. Unfortunately that wasn’t an option.

Terrible customer service

2022-07-24

Glitches happen, but own up to your app’s mistake. Booked my reservation but it didn’t appear in the reservation section when I got there, so I tried again. Found out it charged me twice, so I called to get one charge cancelled. Guy on the phone told me that he couldn’t because I could have used it already. Had to call my credit card company instead. Stay away from this hassle.

Terrible app

2022-08-25

I thought Parkingcom would be useful to me to find parking for work in the morning but it has given me nothing but errors. I tried to reserve a spot as a guest and both of my cards were declined for no reason. I then created an account thinking that that would help but when I try to reserve through my account it told me that I needed to login because an account with my email address already exists but I was already logged in!! So I logged out and tried to book as a guest again and now it is telling me that there is no parking available during my specified time. 20 minutes wasted. What is the point of Parkingcom if it doesn’t even allow you to do what it is intended to do??

Irregular app behavior results in purchases for wrong events.

2022-09-26

Design of the filtering is abysmal. Worse, even when filtering correctly, Parkingcom will still only show event pricing, even if the event is on another day. Absolutely dreadful experience trying to purchase parking, only to have the order reset to the wrong day. Confirmed date, got reset by a question on vehicle occupants and it reverted the date again. Ended up with a non refundable purchase for an event I’m not attending. Avoid Parkingcom.

Parking underground requires cell service underground

2022-10-27

Parkingcom is really poorly thought out. I pulled into a garage and discovered that they had recently converted to Parkingcom. The problem is that underground garages rarely have cell service, so I couldn’t download Parkingcom , couldn’t pay through the website, and couldn’t text to pay. Oh, and the contact feature of their website doesn’t work either.

Pre print??!!

2022-11-28

All over their machines they have a discount if you use Parkingcom . So I downloaded Parkingcom and paid for it. Then it told me after I had paid, I have to print the ticket off before I arrive at the spot?! I was already parked at the spot, how do they expect you to print it off? Terrible advertisement. So then I had to pay at the machine and customer service did not refund my payment through Parkingcom . Won’t be using this terrible service anymore.

Buggy software, poor interface with Google login

2022-12-29

The interface with Google doesn’t work, it takes you to the website where 1) the payment entry is impossible because no card number entry fields are open to enter data and 2) you can’t get back to Parkingcom “logged in” because Parkingcom will just tell you that you don’t have internet. So you remain logged out.

Skip Parkingcom and rely on Spothero until reviews say otherwise.

Parking Violation

2023-01-30

I received a $70 parking violation today because Parkingcom is not functioning properly. After entering all personal information, contact number, license plate info and credit card information, a pop-up message appeared indicating that I had successfully completed the process and a confirmation email was being sent. When I returned to my car after attending a meeting, I had a $70 parking violation on my windshield. This shouldn’t be happening.

SCAM

2023-03-03

Please do not use this application. This is a scam. When I purchased the ticket Parkingcom crashed and my purchase never showed up on my reservations. I got charged even though a reservation was never made. This happened twice. I tried and tried and tried to get through to customer service but they kept on circling me over and over again to a different email after. They have no customer service. They are no help.

Charge me twice

2023-04-01

No Stars
I went to visit ny yesterday and I payed my parking one day before and I printed my receipt and when I went there the guy that works over there told me I had to pay 15 dollars extra because there is a hiding fee and even on the ticket it said I payed the total amount but if I didn’t pay it they wouldn’t give me a parking spot. I think this is very bad for the people visiting ny because you already have a budget to spend. So I would say don’t pay online because you would end up paying more anyway.

Payment Error

2023-05-03

Parkingcom helped me find parking lots but would not process payment, so I wasn’t able to save any money and had to pay the drive up price at the payment machine. I tried multiple times over multiple days, and every time I had to pay at the parking lot because Parkingcom kept giving me an error. I could have found the parking lot myself seeing as it was across the street from my hotel. Thanks for getting my hopes up to save $11 a day for parking.

Fraud

2023-06-03

I made a reservation at 111 w 31th st continental garage NY and when I arrived where the valet parking told me that the reservation did not exist, then he tells me you have a new one here and then he calls to get the money back for this reservation, me I charge at the normal price and at the time of calling they do not answer I called them about twenty times and the representative finally left me waiting on the line and they did not answer me anymore ... in total I spent 15 of the reservation and 35 of the new one. They manually made a trade and stole in the face ... do not trust Parkingcom or website ...

Worst parking experience ever

2023-07-05

I spent over thirty minutes trying to scan, text, e-mail to pay $6.99 for parking. NOTHING would go through. I’m trying to get my autistic son into a urologist because of a kidney stone! I spent the entire time in the waiting room and examining room trying to send message, texts, and e-mails. No response. Nothing went through. It kept telling me my e-mail was invalid. ? It wasn’t. I tripled check all the numbers and info on my credit card. It was all correct. I’m still trying when I get back to my car and find a $30 parking violation. What a scam!!!!

Perfect, if you want to pay twice.

2023-08-05

Bought out parking online only to get there and there was no one and no way to scan (scanner either broken or turned off). Hit the help button and no one answered or showed up. Garage is all automated (Government Center Boston MA) so no help available.
People pulled in behind us and blocked us so we had to take a ticket and pay... $35. Including what we paid online we’re now at $49....
Sent an email Friday night and have heard nothing (Sunday night).
If you want to pay twice go for it, otherwise highly NOT reccomended. We’ll be filing complaints/disputes Monday with our bank, BBB, and the attorney general for Boston. Ridiculous.

So close, but to hard.

2023-09-06

Neither Parkingcom or the website work. They seem to have great functionality, but they are hollow.

In Parkingcom when I am applying for monthly parking, I cannot “add Parker” and therefore cannot submit! I added my vehicle and everything.

In the website clicking on the results from search does nothing. So I can’t even get to the application for ANY site.

2 hours trying to figure it out is too much. I quit. I’m going to call the physical place itself. I should have quit 1 minutes into using the site when I realized it’s not complete. Unfortunately they own the area I am looking to park in.

I even tried to chat on Parkingcom . It kept kicking me out and the only way I could return to it was to go through the same “add Parker” error. Also, They sent me links. When I clicked on it or copy/pasted to chrome it automatically redirected me to and opened Parkingcom .

Terribly frustrating.

Disappointing

2023-10-08

First, the good news: it is great at finding inexpensive parking spaces anywhere. Now the bad news: even with Parkingcom firmly installed on your iPhone, it will NOT remember any of your details. You must re-input your name, address and credit card details every time you book a parking space. Fix this guys! After using it 4 times, I had enough and am trying another app.

Not user friendly

2023-11-08

For someone who pays for parking daily this is one of the most difficult apps to use because it does not permit the user to create an account or store ANY info such as name, address, cc, etc. so all of these have to be entered each time.

Easy to use, great app!

2023-12-10

Easy to use app that was very intuitive. Able to set up monthly parking subscription with just a few clicks!

Payment not flexible

2024-01-10

There is no apple pay and auto save of payment details for next day purchase. Every day i need to enter the details manually. This application is
not user friendly. 👎

Will take your money, but not give you confirmation

2024-12-16

I have been unable to get my parking confirmation for the past week, and when I’ve tried contacting the company, online and via phone, I have not been able to reach the company. I get error message whenever trying to do something on Parkingcom . I need the receipts to be reimbursed from my company. Help?

iOS errors on auto complete

2024-12-16

Couldn’t look up parking around the Washington state convention center. After two words it just pops up iOS sdk error messages. When just typing convention center they pop up all over except for Washington state’s, which is where I happen to be. Makes Parkingcom useless.

Terrible

2024-12-16

I bought a pass online. After I paid for it, it said I had to print it. I then downloaded Parkingcom to see if I could put my purchase on that, still no good. Tried to contact by email... Would not go thru.. No phone number to call anyone... Totally frustrated. Out of town and don't know the area.

No customer service

2024-12-16

As with others, I was unable to use my pre-paid parking, so I had to take a ticket and pay twice. I’ve called and email customer service serval times, not one response has been received. They are in the business of just taking your money, twice. Extremely frustrating, would not recommend.

$65 violation ticket, paid twice

2024-12-16

We parked in New Orleans and paid on Parkingcom so we did not have something to put on the dash, but we thought that was okay. We came back to a $65 violation ticket that was addressed to a different lot than we were in, and we tried contacting their customer service the next 40 minutes with no answer. Paid a second time at the kiosk so that we wouldn’t get another violation.

Monthly pass holders don't bother

2024-12-16

Monthly pass holders don't bother downloading Parkingcom. Thought it would be quicker but it is not. Can't even log into the monthly section it just gives a domain error and won't log in. Easier just to pay for it on their website or in person.

Best parking option

2024-12-16

Parkingcom is the best out of all parking apps. While the others contract with garage operators, Parkingcom is ran by the people that actually operate the garages. That means they can make the rates cheaper than on third party sites like Spot hero and park whiz.

Easy to Find Parking

2024-12-16

Great experience. Easy to find parking, some locations have coupons and some locations offer discounts too.

Easy to Use

2024-12-16

Simple, straight forward and unlike others, when I got to the garage, the attendant new about the pass and how let me right in to park. Thanks!

Finally!!

2024-12-16

Easy one stop shop for parking in any major city. Never again will I have to visit a pay station.



Is Parking com Safe? 🤗🙏


Yes. Parking.com - Find Parking Now is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 14,686 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Parking com Is 34.6/100.


Is Parking com Legit? 💯


Yes. Parking.com - Find Parking Now is legit, but not 100% legit to us. This conclusion was arrived at by running over 14,686 Parking.com - Find Parking Now User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Parking com Is 55.3/100..


Is Parking.com - Find Parking Now not working? 🚨


Parking.com - Find Parking Now works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $33.00


How was your experience with Parking.com - Find Parking Now? Post a Review




Features

- Search for parking in over 80 cities across the United States

- Compare rates and pick the best parking option near your destination

- Reserve and pre-pay in advance to guarantee your parking spot

- Download mobile coupons to enjoy discount parking at select locations

- Get turn-by-turn directions to the parking garage or lot from your current location using your device's native navigation app

- Send a text message to eligible locations letting attendants know when your car should be ready for pick-up

- Receive in-app alerts reminding you of when your parking time or parking coupons are about to expire

- Never forget where you parked with the in-app reminder

- Bookmark all your favorite parking locations so you can reserve or create a mobile coupon even faster for your next visit

- Manage your monthly parking account through the app.

  Customer Service/Support
Developer:
SP Plus Corporation

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