Contact PerfectServe Clinical Collab Support
Company Name: SmartPager Systems
About: PerfectServe Clinical Collaboration is an enterprise cloud-based communications
platform built specifically for healthcare. Our solution provides secure HIPAA
compliant texting, an answering service, pager replacement, on-call schedules,
and clinical integration with the EMR all on one easy to use platform.
PerfectServe Clinical Collab Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SmartPager Systems
3 Most reported problems 😔💔
Near Miss at my job…
by Tmiquser
In general bc we cannot “copy paste” the MRN (or any part of a TelmedIQ message) we have to memorize the patient info to look it up into my HAIKU App quickly when trying to access info about a patient. As I’m sure you can understand it’s easiest to remember a name rather than the MRN.
Recently, I looked up the wrong patient info as there were 2 patients w same first and last name at hospital system who had active beds…it caused much confusion and could have resulted in delay of care for a patient. If we were allowed to “copy paste” the MRN this would have been prevented.
Awful
by ChopChopSueNami
I’ve complained several times regarding the app crashing when receiving a phone call. I was told to disconnect from Wi-Fi which I have done. Still happens probably 7/10 phone calls. No fix. Happens on every phone I try. It’s infuriating waiting for staff to return a call after the initial disconnect and a huge wast of valuable time. I also do not like that I cannot see what time past phone calls occurred. The app is just junk overall. Needs a lot of work.
Ruining medicine
by Hajdhdhhdjsjf
23 years in the profession. This app is ruining a job and profession that was mostly satisfying. Nearly constant “texting” with nurses and any random person that wants to get a hold of you. Every little “FYI” or non essential is sent and becomes a part of the record and a mini heart attack for the recipient. Pages used to be for important things. Not anymore. You should get this app if you want to be constantly glued to your phone and worn down to nothing. It’s soul crushing.
Have a Problem with PerfectServe Clinical Collab? Report Issue
Why should I report an Issue with PerfectServe Clinical Collab?
- Pulling issues faced by users like you is a good way to draw attention of PerfectServe Clinical Collab to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PerfectServe Clinical Collab customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PerfectServe Clinical Collab.