News has never been more local than in the palm of your hand. The WGN mobile app
brings you all the top stories from our daily broadcasts, as well as stories
developing in real time.
Are you having issues? Select the issue you are having below and provide feedback to WGN News.
By christine matter 8 months ago
Why does it keep getting stuck on "buffering"? If it isn't that, it freezes right in the middle of something. Very frustrating as I've been watching WGN my whole life.
By Paul 8 months ago
All I’m getting is a blue screen with terms of service and privacy policy.
By Carole Scheid 8 months ago
WGN thru Firestick "buffers" more than I watch it! Very annoying! I've deleted it and reinstalled. Worked for a few days then started buffering again! Wish they would settle their contract with Nextar!
By Kathy R Phelan 8 months ago
When streaming WGN on my Firestick smart TV it continues to go into a buffering mode. We have 5G wifi and it is only the WGN app that has this issue. I have deleted the app and reinstalled it and still have this issue. How can I fix this?
By Nancy 9 months ago
Am a WGN daily watcher but since going to streaming the WGN app is a constant problem. Only app that buffers on a regular basis. Then when it does work, they go out for ads at weird times like in the middle of an important news story. Using Firestick w Verizon Home Internet but was a problem on Xfinity too. Very frustrating...love WGN
By Ken Raskin 11 months ago
We watch WGN-TV with the app on an Apple-TV. There is a picture in a picture and won't go away. No other apps or channels are like that. Can you explain that?
By Linda Van 11 months ago
was a WGN daily watcher but since going to streaming the WGN app is a constant problem. Only app that buffers on a regular basis. Then when it does work, they go out for ads at weird times like in the middle of an important news story. Using Firestick.
By Ray 1 year ago
I'm using the current WGN app on ROKU and there is a serious volume issue. During the news, the volume is muffled and low so you have to raise the TV volume to hear it. Then when they go to commercial break, the commercials are booming, ear-splitting loud. I've tried every option on the TV, soundbar, Roku, and app itself. The only thing that works is to stop using the app and watch something else. No other app, program, or streaming service is having this issue. It would be nice if this is fixed.
By Bil 1 year ago
App has been stuck buffering for a few days. Cleared cache and data, rebooted firestick, nothing works. Was working fine until a few days ago.
By Susan 1 year ago
App freezes, using fire stick. All other apps good. Download speeds over 320
By Lori Wolfe 1 year ago
My wgn ap is always freezing and buffering. Any suggestions on how to fix. We do not have issues with any other aps on our tv. We use a firestick. Thanks!
By Vik 1 year ago
I have the same issue reported by Thomas Yacullo (Aug 02, 2022). The wgn app keeps going into a loop repeating itself. It does this several times a week. It could be on the show or durring an ad. No other problems streaming with other apps. My wife is a Super Fan of WGN9. Please help us resolve this issue. Thanks!
By Thomas Yacullo 1 year ago
The wgn app keeps going into a loop repeating itself. It does this several times a week. It could be on the show or durring an ad. No other problems streaming with other apps.
- Tile Outlet commercial every single time
- No sports footage
- Too many dead dog stories
- App constantly crashes
- Slow to open and freezes
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Complete guide to troubleshoot WGN News app on iOS and Android devices. Solve all WGN News app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tribune Broadcasting Company, developers of WGN News.
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Get a head start on your day with WGN-TV traffic and weather maps plus full forecast details from Tom Skilling and the WGN weather team. • Watch video of your trusted reporters on the scene, and read revealing articles on what's going on in your community. • Plan your day and week with detailed weather reports, live alerts of severe conditions, and an interactive radar map. • Optional alerts on breaking news keep you in the know. • On the go? Get local news and breaking notifications, and watch live newscasts from Chicago’s Very Own WGN-TV. Watch and read stories from across the nation and Chicagoland. Be the first to know with breaking news alerts. The WGN mobile app brings you all the top stories from our daily broadcasts, as well as stories developing in real time. News has never been more local than in the palm of your hand. You can livestream our newscasts right from your phone or tablet. Save stories for later to access at your convenience.