Company Name: Automattic
About: Automattic develops publishing platforms, including the WordPress.com website and the VIP
WordPress.com cloud version.
Headquarters: San Francisco, California, United States.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for Automattichttps://apps.wordpress.com/contribute/
https://ios.forums.wordpress.org/
https://automattic.com/privacy/#california-consumer-privacy-act-ccpa
by David McElroy
I can live with the limited features, because I primarily want something to quickly check stats at random times. But the recent versions are painfully slow fetching updated information — and going back and forth between screens seems glacial compared to how quickly you can get the info on a web browser. The fact that you have to click on a “more” link after only about half a dozen posts (on the stats page) is frustrating. Then when you go one level deeper and come back, the numbers have reverted to a report from earlier in the day, not the one you just saw. I’m not technically astute enough to know what causes these frustrations, but it reminds me of the old days of the Facebook app, when it was just a wrapper around a web app. Also, it’s useful on the desktop browser version that it tells me what time these stats are from (for easily knowing how many hits I’ve had since that time), and it’s inexplicable that this simple feature was removed from the app a few years back. I realize the app is free — so it costs me nothing — but I think it’s borderline unusable in its current state.
by Packerbacker_1977
I’m making this brief (short memo, pun intended because it is a writing app) because if I had been asked to write a review 3 months ago I would have given it 3 stars. However, upon closing out and deleting my account over a week ago, now I’m receiving spam from one of their 3rd party partners or at least I hope it’s spam, otherwise, the alternative is Wordpress has a security breach and my data has been compromised. In case you are wondering, TrustPilot sent me an email to the email address in Wordpress’ possession thanking me for a recent purchase (good luck with the payment as the debit card used was prepaid and now has $0 value) and asking me to review Wordpress’ based on a ‘free’ gift they were mailing me. How could I receive a gift since I have deleted the account and if I hadn’t deleted the account why did it take 3 months before I was told of the free gift but if there an honest to god free gift, ever, then why is Wordpress partnering with a party just to solicit a response by offering a made up item. You can’t really trust any of these social media sites.
by DNBoswell
I used this app yesterday to edit my blog. Later that evening I did more writing and a editing on my desktop as I have done reliably for years. I loaded the app today to pick up where I left off. Not only did this app NOT load the most recent version of this page as saved via my desktop and instead loaded only the page as last used on this app the previous day, but also immediately saved the page as this outdated version without prompting, thus
erasing all progress made on my desktop the previous evening. When I looked up the page edit history to revert this app’s mistake, it loaded only the edit history up to the date and time when I first used this app. The desktop version was nowhere to be found. It did however show up in the edit history when I logged into the desktop again just now, proving that it did in fact save, so this error was entirely the fault of this app and thus rendering it entirely useless with no redeemable qualities whatsoever. Deleted.
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