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This app is constantly crashing! Like I took the time to select all of my photos for the new photo strips (about 8 times now) and it has crashed just as I’ve hit next every single time! On top of that once I had ordered and only part of my order arrived without any notification as to where the rest of my order was, the customer service was Terrible and took over a week to get back to me. When they did they basically blamed me and said that their app doesn’t crash and that I need to update it (which I did 3 or 4 times). They also claimed they had sent an email with information on my order but that they would resend it for me...load of crap as I never found any info and it certainly wasn’t automatically in my spam folder. Cute products but doubt I’ll ever order from them again because of the way they treat their customers.

This company is a total joke. They missed the delivery date by 2 weeks - ruining the gift the printed photos were meant to be as we were no longer in the country nor on the continent by the time they arrived. It was impossible to get any response from their customer service department who I believe to all be bots. When I got a person they couldn’t even find my order and told me nothing had been printed yet - after the delivery deadline had passed. I told them cancel the order and refund me. They totally disregarded my request and printed the photos after the fact and sent them. I don’t know how it’s possible for a company to get it so wrong.

The app is fluid and easy to use. Unfortunately, I never received my order. I have reached out several times to request a refund but have not received a reply. Looking through their comments I see that this company has numerous complaints about orders getting “lost” in shipping. If you are looking for goods that this company has I would highly recommend you going through another company