Pay Less app not working? crashes or has problems?

Pay Less Status

Published by The Kroger Co. on 2024-03-27

Looking for a faster, easier, more rewarding shopping experience? Save time and
money with the Pay Less app. It puts convenience, savings and rewards at your
fingertips.

I have a problem with Pay Less

Are you having issues? Select the issue you are having below and provide feedback to Pay Less.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 3 Comments

By Karen Scott 6 months ago

I cannot call up the message that let's the pick team know you are there and in what parking spot. What should I do?

By Trudy Grimes 1 year ago

Through this last week app is not working properly. Search shuts down right before keyboard starts to load. My last order it only gave me a couple items that I ordered multiples of. Was working great up until then.

By Lou Mozingo 1 year ago

Crashing. Shopping list not working.

Common dislikes about Pay Less app

- Items are often forgotten

- Items are packed oddly

- Produce is often rotten or expired

- Tiny coupon descriptions are barely readable

- Unable to sign in with correct email and password

Have a Problem with Pay Less? Report Issue

Common Pay Less Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pay Less app on iOS and Android devices. Solve all Pay Less app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pay Less iPhone Issues and Solutions

Pay Less iOS app crashes, not working, errors
Pay Less iOS app network issues
Pay Less on iOS has black/white screen

Pay Less Android App Issues and Solutions

Pay Less has errors/crashing/not working
Pay Less server network connectivity issues
Pay Less has black screen

Pay Less iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pay Less app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pay Less app crashes or not working on Iphone (iOS):

Close and restart the Pay Less app on iPhone
Update Pay Less app to the Latest Version for iOS
Uninstall and reinstall Pay Less iPhone app
Update your iPhone to the latest iOS version

Fix Pay Less on iPhone unable to connect to server/internet connection issues::

To resolve Pay Less network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pay Less black/white screen (blank screen) on iPhone:

Follow the Pay Less iOS app troubleshooting guide Here →

Pay Less Android App Issues and Solutions

Fix Pay Less not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pay Less app issues:

Force Stop the Pay Less App
1. On android, goto "Settings" » click Pay Less app. » click "Force Stop".

Update Pay Less to the latest version on PlayStore

Clear Pay Less App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pay Less app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pay Less.

Fix Pay Less unable to contact server/ Pay Less internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pay Less » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pay Less » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pay Less on android.

Solve Pay Less black/white screens issue on Android:

Follow the Pay Less android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Kroger Co., developers of Pay Less.

100% Contact Match

Developer: The Kroger Co.

E-Mail: [email protected]

Website: Visit Pay Less Website

100% Contact Match

Developer: Payless Markets

E-Mail: [email protected]

Website: Visit Payless Markets Website

About this app

You can create one and link your Plus Card through PayLess . Don't have a Plus Card? It puts convenience, savings and rewards at your fingertips. To use the Pay Less app, you'll need a Pay Less digital account. Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Pay Less app. You can add a new one when you create your digital account.