Company Name: The Kroger Co.
About: Looking for a faster, easier, more rewarding shopping experience? Save time and
money with the Pay Less app. It puts convenience, savings and rewards at your
fingertips.
Listed below are our top recommendations on how to get in contact with Pay Less. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Pay Less. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Kroger Co.
by Devin Austra
Long time ago, it crashed all the time in the store, which made it useless since I couldn’t see my shopping list or coupons.
For a while after that, new versions worked fine. It was easy to browse coupons but I always had a hard time getting it to hide coupons from areas I never shop (like baby products).
NOW it’s the worst I’ve ever seen. I’m on an iPad mini and the coupon descriptions are barely readable even in landscape mode. As tiny as each one is, it still shows very few on the screen, even a big screen. I can’t imagine using it on a phone. It freezes when I try to filter coupons, and scrolling through the list is incredibly choppy. There are hundreds of coupons and I want to scroll the list quickly without having to open each one to see what it is. More hassle than it’s worth.
by Mad About March
For the last 2 months, I have not been able to use this app. Every time I try to sign in, I get an error “Please use the email and password used with your account”. I AM using the email and password associated with my account. I can sign in online, but I prefer the app. I’ve used the forgot password link, and after changing the password I get the same error. Obviously my email is correct because I’m receiving the reset password link. If I try to create a new account, I can’t because “this email is already associated with an account.” I have tried restarting my iPad; deleting and reloading the app; deleting the app, restarting my iPad, then reloading the app; deleting the app, reloading the app, then restarting my iPad. What is going on????
by Wilson Township
My wife is disabled and I work 60 plus hours a week. This service helps us get groceries for our home. That’s awesome for us in terms of time and physical limitations.
My biggest complaint is they hire really young inexperienced workers. These high school aged shoppers have no idea how gross hunts Spaghetti sauce in a can is in comparison to a named brand Spaghetti s sauce. They also have no idea how to choose cuts of meat or produce.
If they’re out of something they are supposed to substitute something in a name brand or a larger size. Problem is they aren’t experienced enough as shoppers to decide what’s better. They don’t usually do shopping for themselves, let alone for a family and it’s not their money so it seems most of the time they don’t care.
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