B1Bank Reviews

It’s hard to navigate. The size of the pages on B1Bank are way too big. I shouldn’t have to move side to side or up and down too see most things. I thought I sent a payment and never seen it pulled from my account or pending. I tried the process again and the submit button wasn’t visible. You had to scroll down to hit the submit. (Page needs to be smaller)Ugh!! I understand this is a smaller bank but the bank I had previously (before they bought them out) was also a smaller bank and their app was awesome. Hope they figure this out.

Always giving troubles. Always have to go to the bank or call them to change password. - 1 star

Update: After this app took over, things are getting better. Haven’t encountered any problems lately but will have to wait for higher ratings.

I’m dissatisfied! When I have deposits made to my account that are from the government that are “pending” they don’t show up until they “clear” as you guys would tell it. Which doesn’t make sense since it’s coming from the government it should be “clear” already a as you guys say!

I just got B1Bank because Pedestal bank made us switch to it. I really really do not like the layout or how it works. The pedestal bank mobile app was very clean and well done.

B1Bank is difficult to read at most times Bc it just looks very cluttered in comparison to the Pedestal bank app.

My opinion and suggestion would be try and mimic the layout and style of pedestals old app for much easier and fluent usage.

The pedestal bank mobile deposit was much faster and simple to deposit the check. The this app bank app also has an issue at times unlike the pedestal banking app where the this app app would show that my account is at $0.00. After a few times of logging out B1Bank and logging back in it would finally show my true account balance.

I think B1Bank is really close to being great.
2 major issues:

1. It takes too long for deposits or debits to show up in B1Bank .
2. When using business bill pay, it would be very convenient and give peace of mind if the amount used in bill pay was immediately removed from the account. Right now, it doesn’t show up until it has been shipped, received and also deposited. It’s difficult to know quickly how much is actually still in the account.

B1Bank lets me do what I want with my bank. The only reason I didn’t give it 5 stars is once and a while it doesn’t understand my deposits. Mainly when my customers’ writing is either very loopy or not very neat.

Pretty good app for a local bank. Could use a face lift. But is very easy to maneuver through. Would like to be able to see my entire account number somewhere. I haven’t been able to find that yet.

Accessibility is good majority of the time, over the phone check deposit has rejected 2 checks and failed to send notification saying so

I deposit batches of checks and cannot view items inside of the batch. I used to be able to do this with the previous banks’ software.

I opened my account with Business 1st over 10 years ago when there were only 2 locations, 1 in Baton Rouge and 1 in Shreveport. They were friendly and helpful then and are still to this day. Being a Senior it’s still nice when someone calls you by name and knows your children. I’ve had the opportunity to watch them grow methodically while never forgetting how they got there. Jude Melville and his team are outstanding. Dr Ronald Key

I haven’t used many apps but this is the easiest one i have used and the updates are fast.

I really enjoy using B1Bank! It is very easy to use the accounts. They have made sure that it can be accessible and quick to use.

Easy to use, deposit checks, check balance, transfer funds and more, keeping track of your money has never been easier.

There a great bank with a very swell structured app that assist in the banking process and make it easier and better for those whom work longer than the bank is opened and closed

Love the updates and ease of access from moving items around and the peace of mind of knowing where those items are being moved to and from.

Not every day you find a bank that you are comfortable banking at but this bank is the best. I enjoy using B1Bank it shows you every time you make a transaction and for a busy mom on the go it’s just what I need.

I am thankful for my new and improved banking app. I was with Pedestal Bank prior to them being purchased by B1 Bank of Baton Rouge. The application changes transitioned quite smoothly. I am thankful for the services that I receive at this bank.

I have accounts at multiple banks and B1 is by far the easiest to deal with. This is my first experience with a small town bank and because of their exceptional service it will probably be my last because I plan on moving everything to them.

Love B1Bank makes banking with my bank so easy can’t live with out B1Bank because of my work schedule I can’t go into the bank to do my business with B1Bank I can manage everything myself right from my phone and it’s has no glitches or hasn’t been hacked to my knowledge

Only thing B1Bank needs is the finger print verification process. It not only saves times but adds another level of security.

...just like I like 'em. B1Bank, though long over do, works great. It's a real time saver.