Contact Epic Rover

Contact Epic Rover Support


Company Name:

About: With Rover, authorized clinical users of Epic’s electronic health record have
secure access to tools for clinical review, patient list management, medication
administration, specimen collection, vitals, and I/O right on their iPhone.
Your organization needs to have licensed Rover and be using Epic 2010 or a
later version.


 
  2025-02-17

Epic Rover Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Epic



Verified email ✔✔

E-Mail: roverhelp@epic.com

Website: 🌍 Visit Epic Rover Website

Privacy Policy: https://www.epic.com/about/privacypolicies#mobile-policy-provider

Developer: Epic Systems Corporation








3 Most reported problems 😔💔

3.3 out of 5

Not working

2024-11-03

by NotAMarsRover

The app is not working since last week. Is something going on?

No environments configured

2024-11-04

by KImborrer

Unable to access log in due to configuration for environment. No links for help.

No available jobs?

2024-11-05

by Crob187

I work in IR and use rover mostly to communicate with others while in the hospital or on call at home. However, many times I’ve tried to login but would get “no available jobs” alert and not allowed to login and check and/or reply to messages. This is a big flaw and needs to be fixed.

The only time I’ve found I could use the app is if I’m already logged in the computer at work but what’s the point? It’s not very useful if I’m using the work computer.. I’ve tried everything including messing with my own privacy settings but to no avail, no pun intended.


Have a Problem with Epic Rover? Report Issue




Why should I report an Issue with Epic Rover?

  1. Pulling issues faced by users like you is a good way to draw attention of Epic Rover to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Epic Rover customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Epic Rover.


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