Contact Omnipod 5 App Support
Company Name: Insulet Corporation
About: The Omnipod® 5 Automated Insulin Delivery System is the only FDA cleared,
tubeless automated insulin delivery system that integrates with the Dexcom G6
CGM and automatically adjusts insulin delivery to manage blood glucose with no
multiple daily injections and zero fingersticks*.
Simple and automated
insulin delivery with the Omnipod 5 System is made possible with the Omnipod 5
Pod, the Omnipod 5 App on an Insulet-prov.
Omnipod 5 App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Insulet Corporation
Verified email ✔✔
E-Mail: CustomerCareApp@insulet.com
Website: 🌍 Visit Omnipod Website
Privacy Policy: https://www.omnipod.com/privacy-policy
Developer: Insulet Corporation
Privacy & Terms:
https://www.omnipod.com/compatibility
3 Most reported problems 😔💔
Complete User Error
by GonzoHere
This is complete User error but man it's so enfuriating that I switch over my current pod session over to the iPhone (finally) and OOPS I have the G7. Again, I knew this was the case but I completely forgot and it's maddening that you release an app that is half baked. Again, I'm mad at myself but also mad at you guys.
Time to inject myself again just to change the pod to my old receiver. Another broken experience.
It’s About Time
by Franky 2 Toes
The original controller was an antiquated royal peace of junk with a battery life of a gnat. Would have given it five stars if it was produced back when it was promised approximately three years ago. Not sure how a company that receives so much funds took an entire year after FDA approval to come up with the product they promised three years ago. This is not a thank you more of a… about time! 🤯
No G7 Integration
by B_Ben1
The emails from OmniPod seemed to indicate that the app would support integration with Dexcom G7 at go-live. However, it now says only G6, with no timeline for direct to G7. The separate controller can do both, why not the native app!? Had my hopes so high, and it’s a very significant disappointment. I will likely need to continue with the awful separate controller, instead of enjoying the benefits of this control! Please correct this quickly!!
Have a Problem with Omnipod 5 App? Report Issue
Why should I report an Issue with Omnipod 5 App?
- Pulling issues faced by users like you is a good way to draw attention of Omnipod 5 App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Omnipod 5 App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Omnipod 5 App.
