Contact Epic Haiku Limerick Support

by Deepsoul13

Unsure how to give direct developer feedback so just rated 1 Star for attention. Sorry 1. Would be extremely helpful to have an easier way to access vital signs for patients who are currently admitted to hospital. Currently requires diving through multiple screens through encounters to get most recent vitals. But no way to trend them. If I get a call at 2am that a patient has abnormal vitals, I’d like to be able to quickly see a trend.

Setting alerts for labs. In Epic on the computer I can enable an alert for when a result I’m waiting for is available. The alert comes through the Haiku app. This feature is amazing. However, why can’t I enable results through the Haiku app? If my resident ordered the test for my patient, I’d like to be able to quickly enable the lab-specific alert from within Haiku as well.

by Kenfused

Update. Version 5.4 was supposed to fix Siri dictation in the keyboard, but the app still crashes like crazy. I was so hopeful that this would get the app to a usable stay, but is now pretty unusable.

Newest version of the app looks pretty, but it is getting more unusable. In iOS 11 Siri dictation causes the app to crash all the time. Epic claims that we should not be using Siri dictation because it is not hippa compliant however even sending messages to staff, when you don’t dictate in any patient indentifying information the app freezes and makes the app very difficult to use. Entire benefit of the phone and the app is to get work done with those little typing as possible. I should be able to forward a message that says “call patient and inform results normal “ or “please call the office for an appointment “ from the app using Siri without it crashing

Also sending patient messages always autoadances to the next before you can mark the Messages as done which is really annoying. You have to double your work by reviewing all your messages a second time in order to clear finish messages from your inbox.

This makes the app so awkward to use.

by Sashjc

Epic is the best EHR I’ve used (and I’ve used a few). I assumed the app was comparable to the desktop model.
It doesn’t make sense that the app does not allow for templates which is one of Epic’s strong features. I downloaded the app thinking it would help me document part of the History and Physical’s template in real time and place orders while I’m with the patient. Unfortunately none of that is possible. If the app cannot be comparable to the desktop model like most other apps out there (banks and credit card companies for example)what’s the point of having it. At least call it Epic supplement or something that would not get users’ hopes up.
Bottom line, this app has nothing to do with Epic. This really needs to be fixed or just remove the app. Mediocre should not be an option for Epic.