Contact CovidCheck lu Support
Published by CTIE - Centre des technologies de l'information de l'Etat About: Luxembourgish national mobile app to check EU Digital COVID Certificates - The
app allows to check in real-time the authenticity and validity of documents
issued in the context of the EU Digital COVID Certificate
#EUCOVIDCertificate:
• certificate of recovery;
• vaccination
certificate;
• test certificate.
The app allows users to:
• scan the QR
code on the certificate;
• check the authenticity and the validity of th.
How to Contact CovidCheck lu Customer Service/Support
Listed below are our top recommendations on how to get in contact with CovidCheck.lu. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CovidCheck.lu. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: CTIE
E-Mail: [email protected]
Website: Visit CovidCheck lu Website
Reported Issues: 3 Comments
By Mango&Pear
Does not work? Perhaps lack of standardization between the US and Europe?
Going to Europe soon so i downloaded my official « Digital Covid-19 Vaccine Record. When scanning i got a beep with an error msg of « error at position « 0 » or something similar. Disappointing
By Trgareau
Gives wrong readings
For some reason when using this app on iPhone, it rejects certificates that should pass. When using the app on android, it works fine.
By Torsten2703
Doesn’t work
I’ve been double vaccinated in Luxembourg and have the certificate in paper form; still, upon scanning the QR code, this app shows “unknown code” for 5 criteria. The only criteria it gets right is my name, DOB, and vaccination date. Unless I’m missing something, that makes this app pretty useless.
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