Contact CovidCheck.lu

Contact CovidCheck lu Support


Company Name:

About: Luxembourgish national mobile app to check EU Digital COVID Certificates - The
app allows to check in real-time the authenticity and validity of documents
issued in the context of the EU Digital COVID Certificate
#EUCOVIDCertificate: • certificate of recovery; • vaccination
certificate; • test certificate. The app allows users to: • scan the QR
code on the certificate; • check the authenticity and the validity of th.


 
  2022-05-23

CovidCheck lu Customer Service 👿🤬😡😠💢😤

CovidCheck.lu Contact Information

Listed below are our top recommendations on how to get in contact with CovidCheck.lu. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CovidCheck.lu. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



92.31% Contact Match

Developer: CTIE

E-Mail: [email protected]

Website: 🌍 Visit CovidCheck.lu Website






Read 3 Customer Service Reviews 😭😔💔

1.9 out of 5

Does not work? Perhaps lack of standardization between the US and Europe?

2022-05-02

by Mango&Pear

Going to Europe soon so i downloaded my official « Digital Covid-19 Vaccine Record.

When scanning i got a beep with an error msg of « error at position « 0 » or something similar.

Disappointing

Gives wrong readings

2022-05-09

by Trgareau

For some reason when using this app on iPhone, it rejects certificates that should pass.

When using the app on android, it works fine.

Doesn’t work

2022-05-16

by Torsten2703

I’ve been double vaccinated in Luxembourg and have the certificate in paper form; still, upon scanning the QR code, this app shows “unknown code” for 5 criteria. The only criteria it gets right is my name, DOB, and vaccination date. Unless I’m missing something, that makes this app pretty useless.


Have a Problem with CovidCheck.lu? Report Issue




Why should I report an Issue with CovidCheck.lu?

  1. Pulling issues faced by users like you is a good way to draw attention of CovidCheck.lu to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CovidCheck.lu customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CovidCheck.lu.


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