ConnectStats Status

Last Updated on 2023-10-22 by Brice Rosenzweig

I have a problem with ConnectStats

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User reports:
No current problems

- There are some small bugs in the app.

- There is a learning curve to navigate the app and find certain graphs.

- The app does not have a feature to set up a "favorites" or "homescreen" with favorite graphs or totals.

- The app may miss report riding speed, which can throw off some graphs.

Christoph Sperneder 2023-10-10

Hi connectstats doesn't upload new activities from Garmin Connect or Strava what can I do? thx for your support br Christoph

Showing 1-1 of 1 reported issues:

Common ConnectStats Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ConnectStats network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ConnectStats App
1. On android, goto Settings » ConnectStats » click [Force Stop]

Clear ConnectStats App Cache and Data:
1. On android, goto Settings » Apps » ConnectStats » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ConnectStats.

On android, goto Settings » Apps or Manage Apps tab.
Click ConnectStats » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ConnectStats » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ConnectStats