RunGap app not working? crashes or has problems?

RunGap Status

Published by CTRL-N on 2024-01-02

The most well-connected Workout Data manager on the App Store with support for
more than 40 of the most popular services. Get your complete training history
and take control of your workout data.

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Reported Issues: 1 Comments

By Mona Purcell 1 year ago

Workouts from my iPhone to RunGap not showing up

Common dislikes about RunGap app

- Initial experience with RunGap was not great.

- Does not allow users to overlay data in graphs.

Have a Problem with RunGap - Workout Data Manager? Report Issue

Common RunGap Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RunGap app on iOS and Android devices. Solve all RunGap app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RunGap iPhone Issues and Solutions

RunGap iOS app crashes, not working, errors
RunGap iOS app network issues
RunGap on iOS has black/white screen

RunGap Android App Issues and Solutions

RunGap has errors/crashing/not working
RunGap server network connectivity issues
RunGap has black screen

RunGap iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RunGap app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RunGap app crashes or not working on Iphone (iOS):

Close and restart the RunGap app on iPhone
Update RunGap app to the Latest Version for iOS
Uninstall and reinstall RunGap iPhone app
Update your iPhone to the latest iOS version

Fix RunGap on iPhone unable to connect to server/internet connection issues::

To resolve RunGap network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RunGap black/white screen (blank screen) on iPhone:

Follow the RunGap iOS app troubleshooting guide Here →

RunGap Android App Issues and Solutions

Fix RunGap not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RunGap app issues:

Force Stop the RunGap App
1. On android, goto "Settings" » click RunGap app. » click "Force Stop".

Update RunGap to the latest version on PlayStore

Clear RunGap App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RunGap app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RunGap.

Fix RunGap unable to contact server/ RunGap internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RunGap » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RunGap » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RunGap on android.

Solve RunGap black/white screens issue on Android:

Follow the RunGap android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CTRL-N, developers of RunGap.

9.52% Contact Match

Developer: App Annie Basics

E-Mail: [email protected]

Website: Visit RunGap Website

About this app

Keep all your workout details from popular services including Apple Watch, Polar, Garmin, Coros, RunKeeper, Strava, Runtastic, Suunto, TomTom, Adidas, iFit, SportsTracker, Apple Health, Nike+, Zwift, and many others on your iPhone or iPad for instant access anytime. Easily share, backup and export your workouts as you like (requires "Swag Bag" subscription available as in-app purchase). this app can both read and write workouts from and to Health including route maps, heart rate and distance. The most well-connected Workout Data manager on RunGap Store with support for more than 40 of the most popular services. PLEASE NOTE: If you have any issues, consider contacting support instead of giving a negative rating - most times your issues can be solved or answered. View statistics and interactive charts, maps and details for individual workouts. Get your complete training history and take control of your workout data. Easily track your shoe, bike and other gear usage. Browse your favorite tracks and compare past results. A rating will not get your app back to work, but the support can help - simply use the integrated "Online Support" function.