Steve Madden app not working? crashes or has problems?

Steve Madden Status

Published by Steven Madden Ltd. on 2024-01-11

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Reported Issues: 1 Comments

By Zinaida 1 month ago

The app will not let me change the items or quantities in my cart. Everything in my cart there is two of and when I try to change it to just have one it changes briefly then immediately reverts to 2.

Common dislikes about Steve Madden app

- The app has issues with address verification and typing in shipping addresses

- It can be difficult to reach customer service by phone

- The app is user-unfriendly and crashes frequently

- The app has trouble with Apple Pay and checking the status of orders

- Shipping and fulfillment can be slow and inaccurate, with mix-ups in sizing and delays in shipping replacements.

Have a Problem with Steve Madden? Report Issue

Common Steve Madden Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Steve Madden app on iOS and Android devices. Solve all Steve Madden app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Steve Madden iPhone Issues and Solutions

Steve Madden iOS app crashes, not working, errors
Steve Madden iOS app network issues
Steve Madden on iOS has black/white screen

Steve Madden Android App Issues and Solutions

Steve Madden has errors/crashing/not working
Steve Madden server network connectivity issues
Steve Madden has black screen

Steve Madden iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Steve Madden app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Steve Madden app crashes or not working on Iphone (iOS):

Close and restart the Steve Madden app on iPhone
Update Steve Madden app to the Latest Version for iOS
Uninstall and reinstall Steve Madden iPhone app
Update your iPhone to the latest iOS version

Fix Steve Madden on iPhone unable to connect to server/internet connection issues::

To resolve Steve Madden network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Steve Madden black/white screen (blank screen) on iPhone:

Follow the Steve Madden iOS app troubleshooting guide Here →

Steve Madden Android App Issues and Solutions

Fix Steve Madden not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Steve Madden app issues:

Force Stop the Steve Madden App
1. On android, goto "Settings" » click Steve Madden app. » click "Force Stop".

Update Steve Madden to the latest version on PlayStore

Clear Steve Madden App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Steve Madden app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Steve Madden.

Fix Steve Madden unable to contact server/ Steve Madden internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Steve Madden » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Steve Madden » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Steve Madden on android.

Solve Steve Madden black/white screens issue on Android:

Follow the Steve Madden android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Steven Madden Ltd., developers of Steve Madden.

13.33% Contact Match

Developer: DSW, Inc

E-Mail: [email protected]

Website: Visit Steve Madden Website

About this app

Use the Steve Madden app to get early access to our newest styles and exclusive promotions.