Contact CA Lottery Official App Support

by Ms. Whitener

After many painstaking attempts to change my password as it decided it would not take mine any longer...disjointed user interface. Verified my information on my account as prompted for 2nd Chance. All of the information was of course the same so I hit ‘Save’ only to get a new message telling me that I could only have 1 account. I only have 1 account. No help from the website as to how they think I have more than 1 account when they already have my info.
Then I was given an email that my information needs to be confirmed manually and ....get this...I should send in a copy of my ID and a copy of a rental/utility/mortgage payment....to unknown people so I can PLAY, yes play, 2nd Chance...SAY WHAT?!? Then they’ll destroy those copies to protect my identity. Ummm...You’re all up to speed on what Not To Do to have your identity stolen, right? Why do I need to verify my identity, which you’ve already done, Before I’ve won anything? Why would I send unknown people my identity information and if it’s in those hands the first time, why wouldn’t it stay safe there if kept...because it’s not safe going there And it’s not safe being kept there. Someone should investigate this.

by 80forgiven

I’ve been submitting non winning tickets for years and years . Many many tickets. I try I try and. It’s to difficult to win the 2nd second prizes. I feel so stupid giving my money to the California Lottery. I’m just flushing my money down the toilet. It’s a rip off. I am not being a negative. I have better luck going to. San Manuel Casino. I feel taking advantage of. All The money i’ve been spending over the years on scratchers and not winning anything worth talking about . And then. I submit them the non winning tickets To the 2nd chance . And I still don’t win anything. Other. Then wasting my money and time. All this money. I’ve waisted over the years. I could’ve done so much for my family. Instead of giving it to the California Lottery. The only people winning is the California Lottery. 😡

by TiredOfNotWinning

I’m disappointed because I play quite a bit & what is frustrating is if I play the Lottery mega millions or powerball, the lottery has made it where there are larger jackpots but I don’t think we should provide winners with so much money that they can’t possibly spend it in their lifetime, I think there should be more winners with less money (given how many individuals are under the poverty line). More than likely there will still be pretty large jackpots at a reduced amount.
But my suggestion more than likely will go unheard but I really think it would be a better result. Otherwise, I don’t think I’ll play much longer as no matter if I play scratchers or the california lottery, I just don’t win enough to justify using that money for fun versus necessity.