Contact MD Lottery Support
Company Name: Gray Kirk/VanSant Advertising, Inc.
About: The official app of the Maryland Lottery provides all the information Maryland
Lottery players want. Take the Maryland Lottery everywhere you go.
MD Lottery Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gray Kirk/VanSant Advertising, Inc.
Verified email ✔✔
E-Mail: mlgcadigital@gmail.com
Website: 🌍 Visit Maryland Lottery Official App Website
Privacy Policy: https://www.mdlottery.com/about-us/legal-information/#privacy
Developer: Maryland Lottery and Gaming Control Agency
6 Most reported problems 😔💔
Hi if I'm in a store first in line and I want to get a lottery ticket, and the person waiting on me say can I help you, then leaves me to take car of a person that is buying something else. Is this a store owner rule or do the lottery company have anything to do with this problem? I live in Glen Burnie Md. 21060. Thank you.
Can’t put tickets in to get the points or spend points for second chance
Please unsubscribe me from your emails. I used my computer to sign up but I don't see an unsubscribe button
App is Crap
by Ravnzfan1
Have to keep deleting and then re-downloading the app. It freezes, gives constant error messages and there’s been no updates to fix the issues for over 3 months. The lottery department here in Maryland needs to find a new developer and start completely fresh, a new start. They should start asking the public for feedback on what they think the app should be. The rewards system needs an overhaul also. It takes too long to reach their threshold to receive any rewards at all and most are cheap items. I’d suggest more along the line of gift cards for a first tear reward and maybe something more. Throw in some Maryland gear (i.e. Route One apparel) to add and show some Maryland pride.
Points disappointment
by Kaps Pikesville
Approximately 6 months ago, the app stopped updating my points when I scan them. I contacted Maryland Lottery & was told to delete the app and reopen it. I did that, and it is still not working. I am an active player and enjoy the opportunity for second chance drawings. I guess I can no longer participate in that. Quite disappointing. Apparently from the other reviews, Maryland Lottery is aware and has done nothing to fix it. I knew Buddy Roogow & there is no way he would have allowed this to continue. Obviously his successors do not care like he did. So sad.
You should remove this app.
by God's2ndSon
If the makers of this app is not willing to fix the scan ticket feature or any of the other problems they should remove the app. People have been complaining about the scan ticket problems since the beginning of this year. How hard is it to add a scan area like the other lottery apps have? If you don’t care about your customers enough to fix this piece of you know what. Care about us enough to remove it out of Apple store.
Have a Problem with MD Lottery? Report Issue
Why should I report an Issue with MD Lottery?
- Pulling issues faced by users like you is a good way to draw attention of MD Lottery to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MD Lottery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MD Lottery.
