Contact MD Lottery Support

Have to keep deleting and then re-downloading the app. It freezes, gives constant error messages and there’s been no updates to fix the issues for over 3 months. The lottery department here in Maryland needs to find a new developer and start completely fresh, a new start. They should start asking the public for feedback on what they think the app should be. The rewards system needs an overhaul also. It takes too long to reach their threshold to receive any rewards at all and most are cheap items. I’d suggest more along the line of gift cards for a first tear reward and maybe something more. Throw in some Maryland gear (i.e. Route One apparel) to add and show some Maryland pride.

Approximately 6 months ago, the app stopped updating my points when I scan them. I contacted Maryland Lottery & was told to delete the app and reopen it. I did that, and it is still not working. I am an active player and enjoy the opportunity for second chance drawings. I guess I can no longer participate in that. Quite disappointing. Apparently from the other reviews, Maryland Lottery is aware and has done nothing to fix it. I knew Buddy Roogow & there is no way he would have allowed this to continue. Obviously his successors do not care like he did. So sad.

If the makers of this app is not willing to fix the scan ticket feature or any of the other problems they should remove the app. People have been complaining about the scan ticket problems since the beginning of this year. How hard is it to add a scan area like the other lottery apps have? If you don’t care about your customers enough to fix this piece of you know what. Care about us enough to remove it out of Apple store.