Contact Ohio Lottery Support

This app is poorly written and confusing. It appears to say one thing but mean another with the whole Ticket Cashing Option. ONLY tickets of $50 up to $5,000 can be cashed. Since the majority of prizes given out by the Ohio Lottery fall well below this threshold, not many customers will be able to utilize this option. An option to accumulate more than $50 and utilize the option. Whoever writes the instructions and promo was NOT clear on this “option”. Again, a very THIRD RATE APP and poorly written and executed instructions. When you call in, the Ohio Lottery Representatives are smug, sarcastic and very off putting. Another TYPICALLY RUN STATE AGENCY. If they had to make it in the real world this would FAIL MISERABLY.

I’ve been using this app for about a year now! But over the last couple of months it just stopped working and I can’t login to few my reward points or scan any tickets! I now it’s the app because I deleted them downloaded it several times and it still doesn’t function!! It’s been this way for the last few months! You would think they would have it fixed by now but I guess customers aren’t that important! Sad to say that I no longer play because of this! I would used to at least get some kind of reward points for losing tickets but I guess that’s just be take away! 😕

After update, doesn’t recognize login. When I select the forgot password option, I am sent an email with a link to change it. The link doesn’t work and only displays a blank screen. When I try to recreate an account, it states that I already have one. Cannot log in. Cannot scan tickets. I deleted the app and reinstalled it; nothing works. I am fairly confident that I will lose several hundred points that I have for rewards if/when these issues are corrected.