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NOT WORTH THE MONEY
I’ve been given the run around so many times just trying to get what i’ve already paid for. I used the first free box coupon after being told i could cancel if i didnt like it. I was then told since i used a promo, that i can’t cancel even if i send the box back. November came and i never received my box, even after paying $30 for it. I’ve contacted them at least 10 times asking where my box is and they always tell me 2-8 days. I checked every week and the box still had not started shipping. it’s now the end of december and i got my december box but still no November and the tracking still says pending. I cant get a refund or cancel, so all there is to do is tell other people about how they scam you out of your money. You’re better off using the money to buy the toys and treats yourself.
Lovely Surprise Never Fails
Although there are all types of delivery issues going on, Barkbox never fails to impress me with every tough toy that comes in with all the facts listed generously clipped to the sides of the toys all the while the customer help is never failing to respond in quick action. Personally have only had a couple delivery issues and only wish to further upgrade my boxes and hopefully get even tougher toys. Was doing monthly and went to the 6 month plan and am ever more satisfied. Only downside I would say is the fact my Doberman loves to break your toys.. Love the Super Chewer box!
Wow!!! GREAT toys! So fun🐾
I have two medium size dogs and I get One medium size bark box and sometimes I add an extra toy or chewy. The toys are so sturdy and fun. The themes are great! It is way Way cheaper than buying the stuff individually! My dogs so excited when they smell and see the bark box upon arrival! It is adorable! The toys are often 3 toys inside one as each layer penetrated reveals a whole other toy stuffed inside instead of just a Plastic squeaker. Brilliant! I have never seen any other toys that do this. It is a Fabulous deal for the money.
Do NOT use them. Ever! 12 month scam!
I signed up for BarkBox all the way back in December. Still haven’t received my box!!! This was done BEFORE the holidays! You can’t get a hold of an actual human being, they want you to subscribe and BE WARNED: they try to say you can’t cancel your 12 month subscription!! They will have the audacity to charge you for the next month’s box within the first five days of the month while you’re STILL WAITING for the previous month’s box!!!! I ended up deactivating the plan. Not worth the money. You’re better off buying toys and products from your local pet stores or Chewy (the only RELAIBLE online pet shipping supply). Do NOT use BarkBox!
Delayed shipping and surprise contract terms
We got a free bark box from a friend only to find out that the “free box” is actually a 6 month subscription and canceling comes with an added fee. We have received 2/3 boxes ordered (both late by 1+ week) and our last box is behind by 3 weeks (still haven’t received it). We live in a suburb of a major city so shipping shouldn’t be this bad. We’ve experienced poor quality and service. After our surprise 6 month subscription is over I will never use this company again and I will actively recommend others to use other services.
All around good
My mother has been getting BarkBoxes for her Beagle for almost 2 years now and her dog loves it. I recently got a puppy and he will be receiving his first box very, very soon. From the experiences I’ve had with my mothers subscription and the new one of my own I can safely say this is an awesome service! It’s a great value compared to large pet stores and also super convenient and exciting.
Recent update took away best feature :(
Unfortunately the thing I like best about this app was removed with the newest update, which was being able to see what was in my box before I received it. It also removed the ability to reorder specific items from my box in the area of what was in each box. Last issue is I can no longer see all of my past boxes, I only see certain ones. So while I love BarkBox sadly I’m not in love with the app.
Doesn’t work at all
Since the new update, the app has crashed immediately every time I tried to opened it. I contacted support about it and their only solution was the turn my phone on and off. Then when I said I had already done that they suggested uninstalling and reinstalling. I had already done that as well. There was no resolution. I stopped trying. Here we are a month later and now the app opens and asks for an email. I enter my email address and it deletes it from the field completely. I give up on this app.
Finally a new update
I was happy to get this new version - even though its missing a couple things from the previous version, at least it works again! I can see all my past boxes so I can find my dogs favorites and get more from barkshop if they have them.
App just redirects to the website
Almost everything you do in the app launches the website in Safari (and the website is completely unusable on mobile). Everything else is just in a webview in the app so you sit and wait for things to load then jerk around on the screen. Really lazy app. It’s a cool idea of a business, but there are others out there that do the exact same thing and you won’t have to deal with a shoddy app.
Removed ONLY Features I Loved! WHY?!!!
I had this app to get the sneak peak of what was IN my dogs box! WHYYY would you take that out?! Have been a loyal subscriber for 3 years. Also when I have problems with BarkBox the customer service has gone down the tubes! They write you like they care but DO nothing! Dog allergic or ripped up toy? No toys are sent to replace anymore and no treats sent to replace if your dog is allergic?! This was WHY I was loyal. I have referred 16ppl to Bark Box. Oh and their prices have gone up LOL! Bait and switch anyone?!
Such a HUGE improvement!
Omg this such a huge improvement from the old version. I love how I can see what all was in my box, and it’s actually useable! Bonus points for being able to add items to my monthly box!
Unhappy long time subscriber
New app is awful. Can’t see what is coming anymore, logs me out randomly, interface is annoying, tracking info never works. Never received October’s box, November’s box just shipped on the 15th when I always used to receive boxes by the middle of the month. I fear BarkBox chose to reduce costs over improve quality & service. My subscription is up & I don’t think I’ll be resubscribing. Might try a different company.
I get this box 10 out of. 10 I recommend for everyone to get this for their dog I’m very impressed I don’t know how anyone could give a bad review when the products are A top quality
As good as the customer service (REALLY REALLY BAD)
Doesn’t work well and eats too much data. Customer service is hard to reach and when you finally do they seem unable to do anything to correct being over billed. I’m done with these guys. It was a completely regrettable experience. Terrible service, the price is 3 or 4 times higher than what you would get anywhere else and so many restrictions and conditions.
Yes. BARK - BarkBox, Super Chewer is very safe to use. This is based on our NLP (Natural language processing) analysis of over 272 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for BARK - BarkBox, Super Chewer Is 40.6/100.
Yes. BARK - BarkBox, Super Chewer is a totally legit app. This conclusion was arrived at by running over 272 BARK - BarkBox, Super Chewer User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BARK - BarkBox, Super Chewer Is 40.6/100.
BARK - BarkBox, Super Chewer works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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