Contact BusBus NYC

Contact BusBus NYC Support


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About: Are you curious about where your MTA bus is in NYC? Now you can see where it is
in real-time. Currently, the buses available via this service are limited, but
the MTA is rolling this out to more buses soon.


 
  2025-11-17

BusBus NYC Customer Service 💢

Hard-to-find customer service info can be a red flag. Is BusBus NYC Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MGS Technologies LLC






Can I trust BusBus NYC app?

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3 Most reported problems 😔💔

4.0 out of 5

Useless

2025-07-13

by Bloubum

Don’t download this and if you did delete it from your phone. I will just cause you to miss the bus or wait for a bus that’s never coming. Over the few years I used the PAID version the lag time has gotten bigger and bigger. When I think the bus is 4 blocks away from my stop it already past me by about 3 blocks.

Addition of all routes would make this a 5/5

2025-07-14

by HypeBeastBeats

No Bronx local buses, one local queens bus, no Brooklyn local buses, no staten island local buses.

That’s not the problem, the problem is that not all of the routes are on here. I would love to see routes like the B6, Bx24, and S79 on the list, but they aren’t.

Some buses are missing

2025-07-15

by Diapearing

Some bus lines are missing from this version




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