Contact Bike NYC Support
Company Name: Michael Lazer-Walker
About: Bike NYC is the easiest way to get where you're going using the NYC Citi Bike
bike sharing program.
You're busy.
Bike NYC Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Bike NYC - CitiBike Map. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bike NYC - CitiBike Map. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Citi Bike Website
Privacy Policy: https://www.lyft.com/privacy
Developer: Lyft, Inc.
Read 3 Customer Service Reviews 😭😔💔
Old and inaccurate bikelane info
by Rbs
I paid the extra $1.99 to get the bike lanes overlay on the map and found that information that is old or just plain wrong. Maybe this is based on NYC DOT’s plans, but errors I found don’t acth reality or the current (2015) city bike map. For example, this app marks about 20 blocks of Fourth Ave in Brooklyn as having a shared lane. The official city bike map marks that stretch as a signed route rather than having shared lane (i.e., sharrows), and I can attest from having recently traveled both ways along that stretch that there are absolutely no markings on the street for bikes. Meanwhile, the city map indicates that a Fifth Ave in Brooklyn now has sharrows from 23rd St down to 65th St., but this app shows nothing at all along that stretch.
Not useful
by Molsmachine
When you open the app, It doesn’t show true bike lanes. When you select the icon to show them a little window pops up that says unlock bike lanes and then stays there frozen and you cannot use the app at all. Clearly you are supposed to do something but It is completely confusing and not intuitive at all.
UI elements gone from the iPhone SE version
by Emmet040
When you tap the Apple Watch icon on the menu a window comes up explaining the Apple Watch app, but on an iPhone SE there’s no way to exit out of this window. I assume the x to close button is outside the app screen area (because of iPhone SE’s lower resolution)
Please fix.
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