Contact Bike NYC Support
Published by Michael Lazer-Walker About: Bike NYC is the easiest way to get where you're going using the NYC Citi Bike
bike sharing program.
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How to Contact Bike NYC Customer Service/Support
Listed below are our top recommendations on how to get in contact with Bike NYC - CitiBike Map. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bike NYC - CitiBike Map. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
47.06% Contact Match
Developer: Lyft, Inc.
E-Mail: [email protected]
Website: Visit Bike NYC Website
Reported Issues: 3 Comments
By rbs
Old and inaccurate bikelane info
I paid the extra $1.99 to get the bike lanes overlay on the map and found that information that is old or just plain wrong. Maybe this is based on NYC DOT’s plans, but errors I found don’t acth reality or the current (2015) city bike map. For example, this app marks about 20 blocks of Fourth Ave in Brooklyn as having a shared lane. The official city bike map marks that stretch as a signed route rather than having shared lane (i.e., sharrows), and I can attest from having recently traveled both ways along that stretch that there are absolutely no markings on the street for bikes. Meanwhile, the city map indicates that a Fifth Ave in Brooklyn now has sharrows from 23rd St down to 65th St., but this app shows nothing at all along that stretch.
By molsmachine
Not useful
When you open the app, It doesn’t show true bike lanes. When you select the icon to show them a little window pops up that says unlock bike lanes and then stays there frozen and you cannot use the app at all. Clearly you are supposed to do something but It is completely confusing and not intuitive at all.
By Emmet040
UI elements gone from the iPhone SE version
When you tap the Apple Watch icon on the menu a window comes up explaining the Apple Watch app, but on an iPhone SE there’s no way to exit out of this window. I assume the x to close button is outside the app screen area (because of iPhone SE’s lower resolution) Please fix.
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