Contact NYC School Bus Support
Company Name: Via Transportation, Inc.
About: The NYC School Bus app, powered by Via, gives caregivers greater visibility into
their student's daily school commute. Through real-time GPS tracking
information, caregivers will have peace of mind knowing the location of their
student’s school bus and receive notifications when their student safely
boards or exits the bus.
NYC School Bus Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NYC School Bus Website
Privacy Policy: https://nde-mobile-assets.s3.amazonaws.com/policy.html
Developer: Via Transportation Inc.
3 Most reported problems 😔💔
Something went wrong is all we are getting
by Jay W Ji
After NYC awarded $36m to Via to make this app, someone needs to be responsible for such a poor product. We need a full audit and hold people accountable for wasting government money like this. It is criminal.
Never worked, trash app
by Nizaikaiwanxiaoma
Never worked, can’t even sign out for using another account
Disgrace
by Keibarlow
As a software engineer myself being forced to use this app to track my child’s bus is a disgrace. She has cerebral palsy and has t ride the bus every day . This was supposed to be a tool to assist in coordination with the bus company. All this is , is a headache which is sad because an app like this doesn’t take much to work smoothly . You’re not re inventing the wheel gps tracking with devices is simple . You guys have NO EXCUSE for having such a poorly made app!!! These kids need everyone’s BEST effort . It just seems like via took the DOE’s money and delivered whatever they wanted. Wish they launch a bid for someone to make a new app! I would build one that rips this one to pieces by MYSELF. Via should be ashamed of themselves!!!
Have a Problem with NYC School Bus? Report Issue
Why should I report an Issue with NYC School Bus?
- Pulling issues faced by users like you is a good way to draw attention of NYC School Bus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NYC School Bus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NYC School Bus.
