I’ve had your app for years! I recently purchased an iPhone X, and before doing so, I backed up my info from my iPhone 7 to my iCloud so everything will transfer to my new iPhone X. And it did. BUT, I decided to take the iPhone X back to preorder the newer iPhone tomorrow. So I backed up everything on my iCloud with the new iPhone, so when I’d attempt to retrieve my passwords again but this time back on my old iPhone, they would be there.
However, to my dismay, they’re not showing up. I don’t know what’s happened. I backed everything up on my iCloud, placed my files in my Dropbox app, but nothing’s worked. I figured everything would sync back on my old phone like it synced when I switched to the new iPhone I just purchased but it didn’t. I then thought I could just go back in iTunes, find you all’s app & retrieve it from iTunes but that wasn’t the case. The only option available was getting PasswordManager all over again brand new or purchasing the Pro for 4.99. I went ahead & got both, but I still could not restore any of my prior passwords through either app I just downloaded.
This is very unfortunate because we’re talking about years of passwords that I still use & desperately need that were on PasswordManager ; yet, I can’t retrieve any of them. I’m thoroughly disappointed...