Mpix Reviews

I only order my photos from this app because their quality is the very best BUT Mpix is absolutely horrible — not at all user friendly. I battle it every single time I place an order. Should be able to order multiple sizes with one click of the pic, make edits, etc. You have to do it each time for each size. Such a pain. The cart is hard to find and doesn’t save until it does. It doesn’t upload photos well. It’s just all around horrible and old school. They always have my billing info from 5 years ago — old credit card and old address even though I’ve changed it multiple times. It takes an hour for something that should take 5 mins. I never leave app reviews but they need a specialist to come in and overhaul — I would use it all the time if so. As it stands, I dread it and only order when I have to.

I was looking for an app to print few family pictures. I downloaded this this app app, but was having a hard time to get it worked. Mpix keeps freezing, I couldn’t select a picture, couldn’t upload. One of the pictures I was trying to upload was made from a screenshot and then cropped and edited. But this app kept reverting it to the original. Why? Hard to find a reason for it. I deleted and reinstalled Mpix couple times but the problem with freezing persisted . Looks like they always want to get an access to all the pictures on the phone instead of only selected. It seems like due to the large amounts of pictures Mpix trying to access it can’t progress this huge volume of data and keeps freezing.

First up, I want to say I love the quality, variation, and affordability of this app. But this review is for Mpix .

This is a photo app, so why is uploading photos extremely complicated? iOS comes with an image picker built in which would work perfectly for selecting images and uploading them. But because they have opted for a truly awful web app that extends the poorly executed and optimized app, this simple improvement is overlooked. Mpix is putting people off ordering prints, please fix it and I’m almost sure you will see a much better conversion if Mpix experience is even slightly improved.

I had to download Mpix after the website kept crashing on my phone. That is fine. A lot of sites don’t work on mobile and need an app. Mpix quickly linked to my photos and everything was pretty easy. A couple of things weren’t necessarily intuitive, but overall it’s fine.

The reason I gave this a two star rating though is for what happens when I go to add items to cart. Any text or phone call or other interruption causes all progress to be lost. It literally took me three days to find the time to upload all my photos, and I was only getting 125 4x6 prints.

I don’t mind the time it takes to upload the files. I do mind that progress can’t be paused, so you have to find time to upload everything in one go and not use your phone for anything else in the meanwhile.

Mpix is not very intuitive or ergonomic at all. You have to play around and be a detective in order to figure out how to do things and it’s a little clunky like a late 90s web page. They need to make Mpix smoother and better. I’ve downloaded it a couple times then decided not to use it because it wasn’t streamline or easy. If I want to use it I end up logging into my PC which means I have to send the pictures over and that’s kind of a pain.

That being said these guys are way better with print quality and making sure images are fixed before sending them to you. I’ve had a few hundred pics delivered to home from them and only had maybe 4 I didn’t approve of. The wait time is not that long either and prices are reasonable. My only gripe is with Mpix itself. Please update it to 2019. Thanks.

Mpix is not communicating with my ohotos or with the website. Actually, it used to communicate with Photos and didn’t communicate with the website. Now it can tell that I have something in my cart but what I previously did on my phone is gone. I’m $0.51 short of free shipping, which I don’t understand since my total is over $35 or quite a bit under if only the book counts. I thought I could add $0.51 in prints before midnight, but no.
I have previously valued the printing this company has done for me, but right now I wish I had another quality option. I am very frustrated I stayed up late for this.

Scrolling up or down in the photo book editor is extremely choppy. Also when editing a page in Full Control mode, the page becomes a spread and cannot be edited separately. After the last major update, Mpix doesn’t add photos taken in “live” mode. You have to re-save them in JPEG format and then add them. That takes a lot of time. Mpix also doesn’t add photos in RAW format. You have edit RAW photos, save them, then add them after saving the edited photo. Please fix these issues. Otherwise, I’m very happy with the quality of prints and books and how fast it gets delivered. Thank you.

The pictures were just ok quality. Took almost 2 weeks to get my standard prints. Just 8x10 (2 of them) and some 4x6 prints (15 of them). I emailed the company and the response I received was that I should have paid for premium shipping. Come on. I can just go to Walgreens and get them same day. 2-4 days shipping... fine! But 2 full weeks? That’s crazy. And the fact that they told me to pay more for shipping if I want them quicker was laughable. The prints were not that much better than Walgreens...the cost definitely made it seem like they would be. As I promised to the customer service person... I will be deleting Mpix . She didn’t seem to mind.

Update #3 minus 1 star for Mpix - because you still have not added a SEARCH feature for adding photos from albums. I have many albums and your browser makes no sense! Not in alpha order, not in date order and does not use the iPadOS 16 photo browser user interface. You could get bonus points if SEARCH could find caption words!

Print quality is top notch but using your iPad app turns me off.

What the ... Yes, I want to order prints. Update #2 - app still needs to improve access to albums in Photos app. Many apps now include Search. Quality of prints is great. UPDATE Top level now has All Photos, Favorites & Moments. But the mixed up list of automatic albums & the ones I’ve made show up randomly listed. Please fix.

ORIGINAL The list of albums on my iPhone is random. This does not help me be your customer! Please fix the list. Get the auto albums (created by apps) together and get Shared Albums together. Recognize my folders and albums. Better yet, let user sort by date or alphabetical list of albums.

I don’t know why people are reviewing the quality of pictures here. It should be Mpix quality itself that is reviewed. Mpix is difficult to navigate and you have to search everywhere to complete a task. I have added multiple albums but I can only see four of them. Once I upload the pics I can’t access them. By the time I have fooled around for an hour to upload pics and not be able to progress, I give up. That’s taking money out of your pocket this app. I also get texts for 30% off but there is no promo to use in Mpix . Lastly the last few weeks I’ve not received a “coupon” text until the day it goes out. Please fix these nuances.

I have been ordering prints from this app for about a year now and every time I receive my prints it feels like Christmas.

The quality of the photo paper is professional and the shipping time is super fast. I’ve only had an issue once with receiving prints damaged from shipping but their customer service was quick to respond and deliver new prints. I highly recommend this company for all your wall art, holiday cards, or whatever you want to put your beautiful images on because they do it all!

I had some professional boudoir photos taken in 2017 and again in 2018 for my husband as an anniversary gift. At the time my photographer used a company called PASS. We had the formal stuff done by her, but I decided to order just a standard print of each for my husband recently as we had talked about it.. It literally took 3 months of hunting them down to get it them sent. They “couldn’t find my order” but my Card was charged within 2 days.

I was Discussing this with my photographer, she sent me to this app. Let’s just say I’m blown away. I was playing around with a book in the middle of the night so technically 12/14. I decided to order it and use expedited shipping. It arrived today 12/15. And it’s absolutely perfect. You have a customer for life now! Thank you!

I recently ordered a few 8x10, 5x7 & 4x6 prints plus a soft cover photo book and am blown away. Not only was the pricing extremely reasonable but the quality of these items have sold me on never using another print company again. The photo book alone is what has my hear swooning: actual card stock for every page with vibrant and clear prints...I couldn’t be happier! My order was placed on a Sunday and all items were delivered before noon that same week Thursday without paying extra for express shipping. If you haven’t tried this company yet, I urge you do without hesitation!

Just got my collage kit today and WOW. Absolutely love it. I’m going into plaster so it’s a little bit of a pain but that just comes with an old house. FYI the blue painters tape they include is to hang your template. Don’t do like I did with it and peel it off thinking why did they waste all this tape :) I ordered expedited shipping (the middle option) and it came in several days. Hardware is included in the main box and labeled, make sure you don’t chuck the box once you pull out the pictures. The items were well packed and everything arrived in great condition. The pictures look great.

I was a little nervous, because i was ordering prints to submit to an Art Festival-i knew the quality from my 35mm would allow me to have great detail when enlarged-i was not sure how my iPhone pictures would look-would they look grainy as i pushed the size up? With guidance from the site i settled on certain sizes—oh my i was so excited to see the clarity, detail and quality of this print work. The prints were shipped in a heavy duty cardboard box-shipping was awesome and fast-this was my first time ordering through this company and will not be my last—one happy customer!

Been using this app and this app pro since I became a freelance photographer years ago. They have the best quality prints and customer service by a long shot. I also referred them to my clients who purchased digital copies as I prefer my work to printed in a quality manner that you won’t get at pharmacies or any other online photo companies. I’ve ordered all kinds of products over the years and have been very satisfied with everything from simple prints to more high dollar items. They look amazing throughout my home and also make great gifts. Shipping has gotten more expensive but it’s worth it in my opinion, especially if you wait to order until they have a promo.

I love this service. The prints are very high quality and enlargements are very well placed in the desired size with nice resolution. The “chat” option makes it easy to get answers to questions. The development time is very fast and with expedited delivery I can get the prints the next day. I also noticed that I am getting fewer instances (just once this year out of 30 prints) that say an image is too small for enlargement, and I got many of them last year, which I believe evidences that this app has improved its technology. I’m a very satisfied customer.

As a long-time serious amateur photographer, I am extremely pleased by the high quality prints and the packaging of the photo order for shipping! If you have color calibrated your monitor and edit your photos in a program such as Lightroom then you can have your photos printed with confidence as uploaded without any additional adjustments by this app! This feature can be turned on or off in your preferences! The quality of the prints is professional! Outstanding service with several options for photo paper .

I scanned an old small family photo and wanted to enlarge it and give it as a gift but was worried about the quality of the photo if I printed it out because places like Walgreens, CVS, etc quality is not good. I looked at the reviews of this company and dived in with my eyes closed, praying that it will come out right. I just got my delivery today and I truly love the detail and quality of the photos. I will most definitely will be ordering from here again!

By far, the best quality photos online. Crisp, clear and exactly what you see as if viewing on your smart phone. I’ve had photos developed at retail stores like Target and Walgreens, and they’ve been grainy and blurry. Disappointed and waste of money. this app is professional grade like back in the Kodak days of developing. Thank you this app for the quality of work. My only suggestion is to the tweak your mobile app for ease of use. I’m pretty tech savvy but found it a little difficult to navigate your app and choose multiple photos and sizes. I messed up my first order relative to designating sizes for specific photos. User error so I reordered correct size and paid again. Shipping charges are a bit high, but I won’t knock a star off for that because I don’t do much printing and the quality is worth it. Otherwise great photos!