Cloud Softphone Reviews

CloudSoftphone is full of issues. Current problems I am experiencing after one day of use:
1. When a call shows up on the lock screen and you swipe to answer, CloudSoftphone slowly opens and you must press answer again to initiate the call. Typically the call has already gone to voicemail by the time you are finally able to press “Answer”, the call has already been dumped to voicemail.
2. Often when I am actually able to connect to an incoming caller, CloudSoftphone keeps ringing in my ear even after I have answered the phone.
3. Sometimes the incoming calls don’t ring at all despite the ringer being on and all notifications correctly set.
4. When I try to reconnect to a caller that got dumped to voicemail CloudSoftphone often hangs and eventually errors out.

If I wasn’t forced by my VOIP provider into using CloudSoftphone I would look elsewhere. If it doesn’t get fixed soon I’ll be looking for another provider.

Can’t get it to work

I’m not sure what it is, but now every time I am on a call, it gets dropped. It doesn’t matter if I have great phone signal or am on WiFi, calls will be dropped.

It is a bit frustrating when trying to hold a business call and it drops the call 3 times in a row to where I have to use my actual cell number to call out instead of CloudSoftphone .

Very slow app...also they over charged me. It is not worth a dollar.

If you have any apps running in the background when CloudSoftphone causes your phone to ring, they will likely crash.

Setting “Do Not Disturb” apparently does not mean “Do Not Ring”. CloudSoftphone will still ring at least twice for every call, sometimes continuing to ring as if you never activated DND in the first place.

Calls never comes in and phone can’t Integrate with any other software. Ugly interface and rarely works

We were working with a customer about a month ago and the update around that time is crashing CloudSoftphone .

If you go to QuickDial and add anyone, once you tap SAVE, CloudSoftphone crashes and upon reopening, the entry did not save.

PLEASE FIX!!!

App always crashes when I click on a number or a chat to text in the messages.

LOVED CloudSoftphone for the 10 days I used it but it just stopped working (it closes immediately upon opening) and it is unclear how to get support from developer! Would love to have this working again!

Too many outdated 3rd party plugs to this company, Softphone and fax service. Why do we need to login to the portal to update the caller ID name for all users vs the update working in the desktop app… just makes monotonous data entry longer and more challenging

Sound quality is not great, most of the time it echos

Why did you change the font color to black? Can't see the number now when using keypad. Please change it back to white.

I loaded this on my ipad, seems to work fine.... Talked to my buddy for about 10 min , good quality, no issues. Then the call dropped twice, I could not pinpoint it to the service, it could've been his cellphone

CloudSoftphone works! The VoIP service provider and your own wifi, internet connection are the biggest variables. Check that first before blaming CloudSoftphone .

I like how it integrates with the contact list, and you can program favorites. This is going to be great while traveling internationally. The UI could be improved, and they need an ipad version... The iPhone version works, but only in portrait mode.

I subscribe to Softphone in Ghana being operated by MTN. When I call and the recipient answers there is a time lag or delay for the recipient to hear. However when the recipient speaks I hear it instantly. This delay issue does not make conversations flow at all. I’ve reported this to MTN but they say there is nothing wrong. Any solution pls? Otherwise it’s a wonder app

Works great! It’s nice being able to receive calls on your iPad :-)

It’s a great app!! I use it for my business and I can’t make and receive calls even when I am not in the office!

CloudSoftphone is freezing after the last update when i try to scan the QR 17.5.1 IOS.

Please fix the freeze/white screen issue.

I have no problems with CloudSoftphone works great ! Needed CloudSoftphone to get calls from my office phone to my personal phone and it’s so easy to use 10/10 for me ! I can also put it on DND when I’m off the clock !

ზოგადად გამართულად მუშაობს აპლიკაცია მაგრამ ცოტა გასაუმჯობესებელია UI და რამდენად კონფიდენციალურია არვიცით იმიტომ რომ დახურულუ კოდია.

ზოგადად კარგია რომ ესეთი რამე არსებობს ქართულ ბაზარზე +

We use this with Voipo and really like it. It's a phone away from home.