Contact Cloud Softphone

Contact Cloud Softphone Support


Company Name:

About: Cloud Softphone is a personalised, feature-packed VoIP Softphone which support
one-touch provisioning for easy account setup and configuration. NOTE: You will
need to have your Cloud Code or QR code to set up account in the app.


 
  2026-04-09

Cloud Softphone Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Cloud Softphone Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Alien Licensing GmbH



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Cloud Softphone Website

Privacy Policy: https://www.acrobits.net/privacy-policy

Developer: Acrobits, s.r.o.





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3 Most reported problems 😔💔

3.5 out of 5

Dropping Calls Like No Other

2025-10-16

by (: Christa (:

I’m not sure what it is, but now every time I am on a call, it gets dropped. It doesn’t matter if I have great phone signal or am on WiFi, calls will be dropped.

It is a bit frustrating when trying to hold a business call and it drops the call 3 times in a row to where I have to use my actual cell number to call out instead of the app.

Awful

2025-10-17

by Super Choop

If you have any apps running in the background when this app causes your phone to ring, they will likely crash.

Setting “Do Not Disturb” apparently does not mean “Do Not Ring”. The app will still ring at least twice for every call, sometimes continuing to ring as if you never activated DND in the first place.

App Crashing

2025-10-18

by Rob From South Jersey

We were working with a customer about a month ago and the update around that time is crashing the app.

If you go to QuickDial and add anyone, once you tap SAVE, the app crashes and upon reopening, the entry did not save.

PLEASE FIX!!!




Have a Problem with Cloud Softphone? Report Issue




Why should I report an Issue with Cloud Softphone?

  1. Pulling issues faced by users like you is a good way to draw attention of Cloud Softphone to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Cloud Softphone customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cloud Softphone.


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