铁路12306 Reviews

铁路12306 Reviews

Published by on 2025-01-04

🏷️ About: “铁路12306”是中国铁路客户服务中心推出的官方手机购票应用软件,与www.12306.


       


Overall Customer Experience 😎


🫥 Neutral
49.6%

🤬 Negative experience
38.4%

😎 Positive experience
12.0%

~ from Justuseapp.com NLP analysis of 816 combined software reviews.



Read 46 Customer Service Reviews 😠💢

2.0 out of 5
Support long names

My full name is 23 characters long and is not supported during registration. This is the same name in my passport and on all my Chinese banks (although each bank decides decides differently whether to put my last name first...). Please china- research how names work in the world. There are surnames. There are given names. Ask for both, and accept that some of these names are really long.

App update resets everything

What a stupid app it is!!! Just a tiny app update and resets everything including authentication and Face ID. This is the out come of monopoly. They can do what ever stupid and terrible thing they want just because there is no other choice.

The app does not work don’t bother

You will do everything and create and account, but you can’t select the train. The button to select a train doesn’t work. Yikes.

Can’t register

Shows a blank page

What’s the point

I can’t understand there is a app that needs China’s phone number while only provides services to foreigner passport holders.

Junk should stay in trash bin

It is the worst app I have ever used. It can make up tickets for you without your permission and send you a message “ hey, you bought tickets successfully “. No time no train number. It is very much in line with the Chinese government‘s usual hooliganism

Does not work

I couldn’t even register so other than searching for train times 铁路12306 does not work. Very frustrating since there are few easy options.

Horrible app

It can’t even load the registration page which is required to purchase a ticket

无法注册

无法注册也没有客服可咨询 if you don’t have a Chinese ID or +86 mainland phone number can’t register or buy tickets. No customers service can help you with any issues.

Trash

Can’t believe there is such a trash app in 2020

App kept freezing

I wasn’t able to use 铁路12306 at all because it froze every time I tried to sign up for an account. After 10 times, I have up

worst app and experience for foreigner

Signed up thru 铁路12306 , and submitted my information for verification, no response. Then I went to train station 2 hours in advance for in person ID verification, the personnel does not know how verify. Waited 90 mins in line and there were only 10 customers, and this is probably the most frustrating experience that I need to purchase a train ticket directly from a company.

Quit bad

I downloaded it but only able to check rain schedule, I could not even register myself. Only a complete white screen with nothing showing. Asked another person to check, got the same thing. How is this possible?

I hate advertising

Please remove the open-screen advertisement! It seriously affects my user experience, which also violates the EU advertising policy. If you don't change it, I think you may have to react to Apple! Or you will receive legal sanctions!

App hangs when I try to register

The keeps hangs with a white/blank screen when I try to register. I have to delete 铁路12306 and reinstall it but I still cannot register.

Bad, have to delete it

Clicked the register, no response. Tried many times within several hours, still did not let the register go through. Have to delete from my phone.

Absolute garbage!

Why publish an app where foreigners cannot confirm their phone number and email address! My friends have the same problem! Absolutely horrible. Buying a train ticket in China is such a nightmare!!! Now waiting line to buy a ticket at the counter and will (again!) miss my train that would have left in one hour!!!

Why bother with English if it doesn’t work

You can not register and verify with the English version of 铁路12306. It is largely useless.

wont work

wont work if you dont give permission to it. Please ban it.

Not usable

Cannot search for the train.

Cannot check my tickets through web

No way to look up my tickets through web, this feature is only supported in mobile app. What’s more, no English support for 铁路12306.

Version in English

I can not find the way to change the language or download the English version... 😫

AD very much lot ;

铁路12306 once update will be changed hard ,not easy useful, a country tail purchase App made so hard useful , i will not use it ;

Can u believe this app uses the system time to calculate online payment timeout?

Adjust your system time and enjoy.

It's just so stupid

So so so stupid. I can't even check my ticket after 11pm EVERYDAY?! How stupid is that???? 👎🏻

Totally is trash

Nothing work, cannot even login

Frequently alert net error messages !

Frequently alert net error messages !

The passport verification screen is blank

I switched to 铁路12306 after the website keep showing “system is busy” message, and hope I can do the passport verification on 铁路12306 by any luck. It turned out it’s even worse on 铁路12306 , the passport screen loads as blank screen with nothing, zero, nil. What a joke.

It FORCES users to update the whole app before using

Ridiculous!

rubbish software

Why is such good software so difficult to use? ? ? The operation is very inconvenient

1. can’t purchase at night;2. Cannot get Hong Kong Tickets

1. can’t purchase at night;2. Cannot get Hong Kong Tickets

Delete the APP

Just delete the application and enjoy your life.

No English

As a foreigner, I need an English version of 铁路12306. Chinese doesn’t help one bit.

iPhone 11 Pro Max显示适配

什么时候适配Pro Max

dynamic island

Please optimise the settings of the dynamic island, don't lock screen state left slide clear and then can't show again, suggest to give a button to show real time activity, easy to show again

Language switching option is wack

I installed 铁路12306 to facilitate some travel plans in China. Using some online tutorials, I switched the language to English to help navigate. Other tutorials stated that switching to simplified Chinese would help 铁路12306 function properly, which was true. Unfortunately, the option to switch back to English then disappeared forever. Ridiculous.

The worse payment method

I do not believe that the official Chinese railway APP could not pay by Apple Pay!That is terrible! That’s,Apple Pay should be included!!!

Don't waste your time.

铁路12306 intend to help you buy train tickets but the only outcome is to frustrate you until all tickets are sold out. Lots of bugs and poor experience!

Bad support for high resolution

It runs in scaled mode (and forced vertical) on my iPad Pro. It’s inconvenient to operate. Looking forward to a real iPad version

uncredited experience

you know nothing

Try use an app called Xie Cheng for buying tickets!

Yo guys u should try use that Xie Cheng app if 铁路12306 don’t allow ur phone number or name to get registered

Use English Version for Foreigner

If you hold non-Chinese passport, even if you are Chinese, use the English version of 铁路12306 . Or else they will keep denying your ID verification and you can’t purchase tickets without verified with your passport. I got denied twice at first, but when switching back to the English version of 铁路12306 , I got quickly approved.

Huge jump from the old app

It has a very good UI, the graphics are better than before.
It’s more flow, and more accurate.

The app isn’t horrible, it’s just the English version is limited

If you convert over to the Chinese, use Papago, you get a lot more options and do all the fun things that you see everyone else doing.

Getting better and better!

It’s so happy to see 铁路12306 getting better and better! All new UI and all new experience!
Good job!

Stupid foreigner.

This is China's railway, not yours. Is it sick to give a ***ing bad review?



Is 铁路12306 Safe? 🙏

Yes. 铁路12306 is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 816 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.0/5 . Justuseapp Safety Score for 铁路12306 Is 23.8/100.

Safety Analysis

72.1% of users say app is Risky 🚨
72.1%

18.2% of users say app is Safe 👍
18.2%

9.6% of users have Some Concerns ⚠️
9.6%


Is 铁路12306 Legit? 💯

Yes. 铁路12306 is legit, but not 100% legit to us. This conclusion was arrived at by running over 816 铁路12306 User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for 铁路12306 Is 100/100..

🔏 Privacy & Data Safety

铁路12306 collected the following data from you:

  • Data Not Linked to You:
    • Location
    • Diagnostics

How was your experience with 铁路12306? Post a Review




Features

“铁路12306”是中国铁路客户服务中心推出的官方手机购票应用软件,与www. 12306. cn网站共享用户、订单和票额等信息,并使用统一的购票业务规则,软件具有车票预订、在线支付、改签、退票、订单查询、常用联系人管理、个人资料修改、密码修改等功能,为旅客提供方便快捷的手机购票全新体验。 产品特色: 1. 本软件为官方购票软件,数据及时准确,交易安全可靠。 2. 与www. 12306.

  Contact Support
Developer:
中铁程科技有限责任公司

Contact e-Mail: