ampm Reviews

ampm Reviews

Published by on 2024-09-23

🏷️ About: The ampm app is designed to help users save money on their purchases and get rewarded with bonus deals and prizes. The app offers exclusive app-only deals, special bonus deals, and flash deals that can save users extra money every time they visit an ampm store. The app also features a digital punch card system that tracks users' purchases and rewards them with a free item when they buy enough. Additionally, the app includes a scratch and win game that gives users a chance to win free stuff, as well as a weekly grand prize of a $500 pump pass. Users can also use the app to find an ampm store near them and view the store's amenities.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
44.0%

👿🤬😠 Negative experience
42.9%

🙄💅🫥 Neutral
13.1%

~ from Justuseapp.com NLP analysis of 53,370 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Variety of fountain drinks and crushed iced

- Affordable prices and quality

- Free items given on certain days

- Old SCRATCH power app gave a scratch ticket per dollar



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Keeps making it harder for rewards

2022-05-23

First you could earn more scratchers for free, from what I was told. Then it was changed to 3 a day. Then it was changed where I would only get free coffee or cookies. Then you could only redeem so many items per transaction and/or day. Now it’s changed to 1 scratcher, which I couldn’t complete because a promo for something else popped up in the middle of it, and you have to spend $$ for more scratchers. I have never gotten anything off of just one scratcher. I’m more likely to spend money if I’m going in to redeem something. It seems very cheap for such a wide spread chain. It’s not worth the space on my phone.

Your app doesn’t work and nobody responds to emails

2022-06-24

I just downloaded your app and attempted to use the 47cent large fountain drink promotion, but it wasn’t honored. The cashier said it hasn’t been working all day and charged me the higher price. I have my receipt.

I emailed you at the “contact us” link to the hello@ampmscratchpower email address which nobody responds to. Next I call the this app customer service number who says it’s the incorrect telephone or department who then connects me to another department called the “fulfillment department” who says it’s also the wrong department and there’s nothing he can do.

Comical!

You guys should fire whomever is supposed to be overseeing this marketing project. Epic fail and a complete waste of money to create if you’re not going to roll it out properly.

I’m going to delete your app. Thanks for wasting my time.

Any reason I should download it again?

Drew

TRY SPEEDWAY APP

2022-07-25

The old SCRATCH power app may not have given a scratch ticket per dollar which appears awesome, but at least you were actually capable of winning!! I MEAN OUT OF 68$ aka 68 scratchers, I won a cup of coffee? And the free items they give on certain days, surprisingly aren’t free, well at least in Rancho Cordova California. The croissant THATS normally 2.49, still cost .49 plus tax because ampm only allowed 2$ off of the total price ? If you want or like better deals, 7/11 and Speedway have better deals/savings and cheaper prices overall in general. And every dollar you spend also accumulates towards points and you’re Able to actually use the money you spend towards rewards not just a “chance” at a reward.

New version worse

2022-08-26

Starting Aug 27th they have forced a switch to a new version, however they have made some design choices, specifically placing a white starburst pattern over the top of text that completely makes it impossible to see any of the text and most certainly would void the terms and conditions for any user as no one would actually know what they were agreeing to and therefore it would be an unenforceable contract.

The scratcher pieces disappear before I’ve finished scratching them not giving any opportunity to see what you’ve won and the earned ticket display function is flawed as my new tickets failed to be added until I used previous ones.

All in all it seems they broke more than they fixed

The latest updates have killed this app

2022-09-27

I used to love ampm. I buy gas a lot and always go to this app when it’s fill up time just so I can check in and use ampm.

However.. ampm has really taken a nose dive recently. I have no idea how these updates made it to a public release because ampm isn’t functional. It now takes 10 minutes to open, glitches and crashes constantly, frequently won’t show the prize wallet, has issues checking in, and sometimes won’t show scratchers after checking in.

I am opening to changing my review once they fix it, but until then it’s a one star from me dawg.

This app/the entire program, has never worked

2022-10-28

For a long time now, seems like at least a year, ampm never works. They need to train the cashiers how to use it apparently because every time they scan it the register freezes and I can’t pay for anything then they redo it and I don’t get the deal. This is every this app. I finally just stopped using it. I’ve wasted so much time and money though shopping at this app and using ampm. I’ve never gotten a discount, I’ve wonThings but I’ve never used them, I don’t care about the winning I just want to get three rockstar’s for 450. I just want to get your average deal that I get almost daily. But I can’t do that

Worst update ever

2022-11-29

Gotta thank all the nerds working for this app that decided that a good working app was broken and needed to be fixed. The last 2 updates have totally bombed and caused massive issues trying to use. All my coworkers that really got into ampm became frustrated and decided to go back to 7-Eleven and it’s app. My suggestion, “Don’t Fix What’s Not Broken!!!!” Definitely get rid of your tech support team. I tried writing emails with detailed information as requested, but it fell on deaf ears. Oh well. Ps. Good luck making ampm work. It’s garbage since the update.

Needs improvements

2022-12-30

It’s get annoying how much I have to repetitively log into my account. When I am putting gas into my car before work and I want to check in ampm randomly logs me out of my account which is a nuisance to re log in. This prevents me from using ampm and I know for a fact I am not the only one. For the only this app in my town I have to check in almost a mile away, we can’t check in at the actual gas station. Would be such a great app if these problems were fixed.

Meh It’s not that great

2023-01-31

There was a couple months where there were daily free food items that was cool but overall it’s a bad app. Some this app’s aren’t recognized. You almost never actually win anything on the scratcher other than 22 oz cold and small hot drinks. After a year and a half I’ve won a hotdog and an Adrenaline Shoc that I was ripped off. I was like Oh awesome I finally win something cool! Then when they scanned it it said “loyalty unavailable” and I didn’t get the deal then it was not in my list. Psssh What a waste. Use it for the daily deals and don’t bother with the scratchers.

At times I love it others it’s a pain

2023-03-04

Yes I’m glad it wants to make sure I am who I am verifying my ID and email is a plus to it but it does it million times before I can either log in or reset my password .. also I was very happy that before the new update how easy it was to use it. Then the new update my store won’t let me use it because there is no timer on it so the gentlemen there is pain when wanting to use my coupons he doesn’t believe that a new update came out or something not sure why I’m not allowed to use them.. Then also I like that you got some new prizes but I would love it there were actually cool prizes like electronics or even gift cards for that being into there 24/7 and spend money and never get much in return..also a rewards system would be cool too like every so many or so much you spend get free fountain soda and candy or get a 5$ coupon for any item in the store.. but overall great app just needs a little bit of fixes and it will be legit.

Thanks this app

Missing Rewards

2023-04-02

I go to am/pm every day, I buy at least 2 fountain drinks at a time and ampm doesn’t keep track of them. Is it the employees? I don’t know…I’ve also had quite a few times where my app was scanned on purchases of over $30 and only get 18-20 scratchers. Food prizes should be a little more tailored to actual purchases too, when you don’t drink coffee and get 3 free ones it’s not even rewarding to play…

App ok, crashes often

2023-05-04

Free food and prizes are great. ampm itself doesn’t always work. I’ve been at the checkout counter with a few prizes of drinks and snacks only to have ampm not work. I don’t always have my wallet so everything is left behind. This has happened more than once to myself and others I know. Also, when you win bigger prizes you’ll never see them. ampm doesn’t acknowledge you won and customer support never gets back to you. The last thing is ampm makes me sign in almost every time which is somewhat annoying.

Recent app updates are much more stable

2023-06-04

I am updating my review. Last December I left a review stating that ampm is broken. It seems to work much better now. I’m really glad they added an easy toggle to turn off the music because it can be really loud when you launch ampm . The only complaint I have now is the free items they give away any more are almost always high sugar. I don’t often eat sugary foods and drinks. I wish there was more variety to the rewards. The scratch off experience is also much improved.

Update

2023-07-06

I was so exited for the new update. But now that I have it. So disappointing. EVERY single time I open ampm I have to sign in or close and reopen. It take for ever to load when I’m in line. So now I have to open before i even get in line so not cause people to wait while I’m waiting for it to load. Also when I check in. It tells me I have no scratchers. So I have to reopen ampm to scratch and see if I have any winnings. Plz fix! Thanks!

Always logged out

2023-08-06

I am deleting ampm from my phone because it’s constantly logging me out and half the time when I try to log back in it won’t remember my password. This is quite upsetting because ampm used to not work this way, but something has changed

Ampm scratch power doesn’t load

2023-09-07

Ever since you updated to this new app it’s really hard to check in. ampm never works. The old app made better sense. Most of my friends and family deleted it. I hope you fix it real soon. I stop by everyday to get coffee before work. And never had a problem with it before your new updated app. I am so sad. It hardly ever loads so I can check in or even use it.

My First Written Review

2023-10-09

I love am/pm fountain drinks variety and crushed iced that reminds me of Hawaiian shaved iced slushies. I will come this am-pm just for the refreshing drinks - love the affordable prices & quality. Customer service however forgets to scan my app for rewards unless I ask, & even then (like tonight), the cashier had to void my transaction to re-scan items, & totally didn’t scan my fountain drink, which then didn’t count towards my app’s rewards. Love the store, cashier’s not so much.

The lion 🦁 is disgusting!

2023-11-09

I don’t even know why you think making a creature with food is fun but the mixture of sweet and sour and the good shapes makes me not want to look at the thing 🤢
I love Am Pm and the free things they give. I love their coffee and churro donuts. Their store is so much more organized than 7 eleven.
I feel uncomfortable because when the store associates scan the phone it usually doesn’t go through the first time and they have to scan it like 10 times before it works. I hope they will fix that soon.

PRIZES OR SCAM????

2023-12-11

I have never been able to get my prizes after winning, when I contact support service they tell me that I would get an email with instructions but the email never comes, I never got my gas card and never got the this app bag, I guess I’ll start going to 7/11 now , too bad cause I’m a delivery driver and I have to put gas everyday.

Update screwed up the app

2024-01-11

The update makes me sign in and I haven’t had to sign in for two years! So I keep telling ampm I forgot my password and it says go check my mail. Well you haven’t sent me an email to reset my password at all and I’ve tried at least three times. I’m getting annoyed. I’ve read the other reviews and I give most of the stuff to my husband because I won’t eat it, but I have gotten a few snickers bars and they came in handy when I was hungry and had forgotten to eat!

New update is TERRIBLE🤦🏻‍♀️🖐🏻

2024-11-22

If I could Rate this a zero I would😤 ampm is terrible!!! First all I had to the signing thing but ok whatever i still did it🤦🏻‍♀️anyway today I tried using what I had in the wallet and when I clicked on it, It wouldn’t pop up I tried everything, turning of my phone, clicking out and clicking back in, I even tried my moms phone just in case. And no that stupid thing did the same😤 Everything else was working perfectly fine except that stupid thing
🤦🏻‍♀️CAN YOU GUYS PLEASE FIX THIS🤦🏻‍♀️!!!

Ended ip removing the app

2024-11-22

It used to work great then the second update it stop giving out prozes, now the fourth update i cant even register another new acct (yes another) as it made you do it again in a previous update) now this update is ao buggy when you go to reg a new acct it just gives you blank white squares to fill in but doesnt tell you what to fill in... i ended up deleting ampm . Just not worth it they ruined it with the very first update change . Again its near impossible to even win a coffee, or sign in/ make a new acct

Why do I waste my time!!!!

2024-11-22

It took me 20 mins to try to get what ampm said I won and I didn’t even get all of it just two things. The people working there do not know what they are doing and treat you like you are cashing in welfare coupons. The only reason I got this was so the kids could have fun scratching and winning prizes. Otherwise, I wouldn’t even have this stupid app that doesn’t even work half of the time.

ampm also signs me off all the time. I won a bunch off stuff it got glitchy and lost everything.

New app NEVER works

2024-11-22

ampm was reliable & fun for a long time. The new version never works. It won’t let you sign in over half the time. When it does, the store scans the prize & it still says coupon invalid. You request password reset & email never shows. I quit trying to scratch daily a month or less into this nonsense. It’s a waste of time & at this point, about 3 months into the new app, I’m finally uninstalling. It was a good run & really did convince me to buy all my gas at Arco but the new app has done the opposite. Very disappointing.

New update doesn’t work!

2024-11-22

I regularly used ampm before & was looking forward to the update. I had the hardest time logging back in & had to request a password change several times because it would glitch or freeze. After I finally was able to log in I entered the additional info requested & then it kept showing a pop up window that said “service unavailable”. It didn’t allow me to check in for scratchers but is now showing a bottle of water & a coupon. Was 5 stars before this update, just is the glitching & freezing of ampm .

Needs another update

2024-11-22

First when you first sign up it’s impossible to read the agreement because it’s whit text on a yellowish orange background. Second, ampm takes for ever to open, I have to wait 15 minutes or longer and most of my friends have the exact same problem. Last, every time I win something it says error and crashes but when I lose it is perfectly normal. The original app was way better, definitely need to make changes to fix this

Not the best update

2024-11-22

It made me constantly sign in with errors ever time. It freezes up almost every time I try and use ampm. And I also wish they took that music away when you first open ampm . Definitely they need check some issues with ampm

Amazing

2024-11-22

I love ampm. You get all the free stuff you want and you don’t even have to be 18 like it says. I’m literally 15 and I can go in and get it, they don’t ask questions there just like how’s your day been kinda people. Anyways I don’t go everyday but when I do use it and win something of value to me I always go get it

Power scratch app

2024-11-22

Whoever redone ampm really screwed up ampm and needs to fix the problems you should not have to delete and download ampm again or restart your phone every time as it is said if something is not broken why fix it

Product unavailable

2024-11-22

I love this app but when you win a prize when you show up to the store and they’re out of the product and the beast the whole purpose of being excited about women waste of time waste the gas waste of money to drive there

Alvaro O
2023-11-02

APP used to be great, got far worse as of Nov 2 2023 A couple of months back, Arco/AMPM used to give out free scratchers and you had a reasonable chance of winning some free food and drinks. They also had some pretty solid deals like getting a Croissant, a pack of cookies and a 12oz coffee for just $3 bucks. When you won in a scratcher, you had the option of picking typically one of three items typically a medium fountain drink/coffee, pack of cookies with either a hotdog, cheeseburger, or BBQ Rib sandwish. Gradually however, they decreased the amount of rewards you won over time. Before we had a choice to pick from one from three items, gradually they decreased it to one item for most of the scratcher rewards and fast forward today after the start of Nov of 2023, the scratcher rewards are barebones, and barely feature anything noteworthy, and they got rid of the weekly deals that made the app worth using, now the only noteworthy deals are the 2 for $2 12oz Coffee and that's generally watered down and not worth it. Arco/AMPM also increased the prices of their Hotdogs, Cheeseburgers, Croissants, and other junk food that you're better off spending your money elsewhere. The APP or the AM/PM is not anything special.

Jennifer Campbell
2022-06-23

Sincere appreciation to Robert Harrison for recommending KENSTAR to me. He helped me cleared late payments, debt, raised my score and erased all negative items on my credit report. I strongly advice you contact him for credit services; Kenstarcyberservices@redacted

Yocelyne Cardenas
2021-05-30

I got my barcode scan but didn't got no scraches and instantly I would get them but not this time

Rhonda Larson
2021-03-03

Three times now while using your ap at mylocal amp store I have been delighted to receive onscreen pop up notice of a flash deal that I thaught was very cool and lucky for me as I stood with my complimentary free gifts only to be embarraced and extremely let down as each time the same responses from the cashier stating it should be free but it's not scanning on the register so pay for it or return to stock...what gives and will I still be able to receive all of the goods I was promised and then amp renigged on???? I am a loyal customer with my fuel drinks snacks tobacco products and even hot foods and bakery and have been for many years.please help me fix my losses.thank you.

Tammy Greer
2020-11-08

I have tried to set this up approximately 10 times. I keep ending up on a page that says no applications available. I even uninstalled and reinstalled the app. Please help. So frustrated!



Is ampm Safe? 🤗🙏


Yes. ampm is very safe to use. This is based on our NLP (Natural language processing) analysis of over 53,370 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for ampm Is 50.6/100.


Is ampm Legit? 💯


Yes. ampm is a totally legit app. This conclusion was arrived at by running over 53,370 ampm User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ampm Is 65.6/100..


Is ampm not working? 🚨


ampm works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with ampm? Post a Review




Features

- Exclusive app-only deals

- Special bonus deals

- Flash deals

- Digital punch card system

- Scratch and win game

- Weekly grand prize of a $500 pump pass

- Store locator

- Barcode scanning for maximum savings

- Rewards for daily check-ins and purchases

- Over 50,000 prizes available every month

- Clubs to save even more money

  Customer Service/Support
Developer:
First Star Communications

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