MyDigi Mobile App Reviews

MyDigi Reviews

Published by on 2026-03-16

🏷️ About: Digi Telecommunications Sdn. Bhd.


       


Is MyDigi Safe to Use?

We Investigate the app owner's website (Digi.com.my), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
99.4%

🫥 Neutral
0.5%

😎 Positive experience
0.1%

~ from Justuseapp.com NLP analysis of 87 combined software reviews.

Is MyDigi Safe?
MyDigi Mobile App does not appear safe based on available data.
0.1/100

  Safety Analysis »»

Is MyDigi Legit?
MyDigi Mobile App does not appear legitimate based on our analysis.
0.6/100



Read 20 Customer Service Reviews 😠💢

2.4 out of 5
Unusable after 1 month

It was working for a month until 2 weeks ago. MyDigi starts deducting my money for no reason, which forces me to reload. Upon reloading, the balance was deducted in full over the course of a week. No cellular calls were made and no cellular data were used while the money was deducted. MyDigi stopped showing my account a few days ago. Now I’m not sure if my account is still active.

Credit cards not accepted

I wasted half an hour typing in 3 credit cards and none of them took. I think it’s a scam to steal credit card info. I am going to keep an eye on this

Pls upgrade this Apps

Didn’t work, this apps is not stable.

Do you pay your App Developer?

MyDigi is no functionable.
Cant log in = cant use it!

It cant be used, what’s the purpose of developing it? Did you at least tried it before you released it?

Either u fired the developer, or u lost all of your loyal customers.

The app is dead

It's completely non-functional. Couldn't believe they released a useless app. 👎🏽👎🏽👎🏽

No star

Stupid digi. Line barred. Made payment, error. Tried again, similar error but both actually went through. Is this part of digi revenue effort?

Can’t receive one time pin

I still can’t receive one time pin when I try to register my account with the new update

Ridiculous

I choose what apps to use on my ios version. Not because that I have to update my ios version to use your apps.

Cant login after update

Hello yellow man. I can't login to this app apps after update to latest version. Any anywrong with the apps? I able to login via website but not from mobile apps.

This release are more laggy.

Refresh after making purchases i.e add quota more laggy. Apps stops awhile and i need to kill it/close the apps then only it refreshes the purchase. I do love previous release

Stop collecting Personal Data

Nope you are not allowed match my email and my phone number which will be sold to third party. You don't need my email address to send the receipts, I should be able download them myself from MyDigi if i want. Information request is handsomely done after keying in phone number and one time PIN. Probably ID and home address afterwards, I havent gone that far.

The app didn't work after the latest update for iPhoneX

MyDigi didn't work after the updates for iPhoneX. Shouldn't have updated it. For old iOS (9 and below) user, try not to update it for now.

Latest update is useless

Doesn't remember sign in details, can't get to the login page. The latest app update is useless, I've had to go back to using sms to get my account info

Worst

This is hands down the worst experience I’ve had with a wi/fi, to choose plans you need the digi app and the digi app is always under maintenance ALWAYS, go to the website and it will redirect you to the digi app, can’t even sign in

Worst update ever

The worst update ever !!!!! I had to try to login multiple times ! Required tag and then after key it prompt me error ?! Then each time I close MyDigi I need to re login and encounter problem again. Please provide a smooth and easy process to login.

Slow, bad UI rendering

Most people would probably use MyDigi for the Live Chat support and MyDigi fails spectacularly at delivering the chat experience. New messages appear out of focus, usually under the keyboard while you're typing. Chat notifications are not available too.

Can’t log in

I went on MyDigi hoping to find about whether i have bills for my data course but i couldn’t log in.
I entered my phone number then it told me to enter an email so i did but it somehow rejected my email.
I personally feel that MyDigi would be a lot better if you could just send the PIN to the number they type in to confirm the user.

Don’t update

Can’t login after install latest version v5.3.3

Please add today widget!

Please add support in iOS today widget for checking Talktime and Data usage.

This app is a total rubbish.

MyDigi is a total rubbish and a waste of data



Is MyDigi Safe? 🙏

MyDigi Mobile App does not appear safe based on available data. JustUseApp Safety Score for MyDigi is 0.1/100.
This assessment is based on our NLP analysis of 87 user reviews. Combined with the app store average rating of 2.4/5.

Safety Analysis

69.1% of users say app is risky 🚨
69.1%

22.1% of users say app is safe 👍
22.1%

8.8% of users have some concerns ⚠️
8.8%


Is MyDigi Legit? 💯

MyDigi Mobile App does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for MyDigi is 0.6/100 .
This conclusion is based on analysis of 87 user reviews.

🔏 Privacy & Data Safety

MyDigi collected the following data from you:

  • Data Used to Track You:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Linked to You:
    • User Content
  • Data Not Linked to You:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with MyDigi Mobile App? Post a Review




Features

Access your fiber internet and broadband connection data usage, internet consumption and pay bills using MyDigi App.

If you wish to check your other numbers' mobile data usage, go to the side menu, choose your phone number, and the usage information for that number will be displayed.

Digi users can also view how many days remain till their phone plan or Digi postpaid data quota expires or is renewed for the next use cycle.

For prepaid and postpaid phone plans, MyDigi Mobile App is a smarter way to manage your Digi mobile account.

Is your mobile data plan insufficient? You can buy Internet add-ons that are suitable for your usage and budget.

  Contact Support
Developer:
Digi Telecommunications Sdn. Bhd.


Website: