Contact MyDigi Support
Company Name: Digi Telecommunications Sdn. Bhd.
About: Digi Telecommunications Sdn. Bhd.
MyDigi Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Digi Telecommunications Sdn. Bhd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MyDigi Website
Privacy Policy: https://help.digi.com.my/en/support/solutions/articles/70000651636-privacy-notice
Developer: Digi Telecommunications Sdn. Bhd.
Privacy & Terms:
https://www.digi.com.my/mydigi-app
Can I trust MyDigi app?
Protect your data and wallet. We investigate the developer's website (Digi.com.my), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Unusable after 1 month
by Tigerjaw22
It was working for a month until 2 weeks ago. The app starts deducting my money for no reason, which forces me to reload. Upon reloading, the balance was deducted in full over the course of a week. No cellular calls were made and no cellular data were used while the money was deducted. The app stopped showing my account a few days ago. Now I’m not sure if my account is still active.
Stop collecting Personal Data
by Sethzzz
Nope you are not allowed match my email and my phone number which will be sold to third party. You don't need my email address to send the receipts, I should be able download them myself from the app if i want. Information request is handsomely done after keying in phone number and one time PIN. Probably ID and home address afterwards, I havent gone that far.
Can’t log in
by Yeetthishoe
I went on this app hoping to find about whether i have bills for my data course but i couldn’t log in.
I entered my phone number then it told me to enter an email so i did but it somehow rejected my email.
I personally feel that this app would be a lot better if you could just send the PIN to the number they type in to confirm the user.
Have a Problem with MyDigi Mobile App? Report Issue
Why should I report an Issue with MyDigi Mobile App?
- Pulling issues faced by users like you is a good way to draw attention of MyDigi Mobile App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyDigi Mobile App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyDigi Mobile App.
