Tillys Reviews

by 😜😎Purple Claw🐶🐬

Look, I love Tilly’s, so I downloaded Tillys . I’ve only been using it for half an hour but already I’ve got a bone to pick! Tillys is awful! It is glitchy, laggy, and way too slow! When I press something, I have to wait a full ten seconds before your app registers that! And very often I will enter Tillys and be glitched right out, or click an item on my wishlist and be taken to another random one. Glitchy! Also, the sign in process is not user friendly! I had to enter almost five different emails until it worked, and even then, no real app perks! Also, why does every time u try to wishlist an item it takes u to the wishlist? I know the item I just wish listed, i don’t need to see it again, I want to continue shopping! Currently I have to exit wish list, type up my search, enter all of my filters, and scroll until I hit where I was before! This is a problem! You have gotten countless reviews telling u these facts. Get your act together this app or I’m done!!

by Vealcultet#2263

I am a true fan of this app, always have been always will, but when I got Tillys , boy was I disappointed. I can believe that they could create something that worked so terribly. I mean Tillys is glitchy and proves to be the opposite of what an shopping app should be, easy and clean. Living in Minnesota, I only have the Mall of America store to make this app purchases, so I often resort to online buying and so when I heard there was an app I was ecstatic until I discovered how poorly he app worked. I have to log in every time which is annoying and there is a very confusing setup of two expanding tabs and two this app label banner on the top of Tillys . I am sorry it has to be this way, but Tillys is trash and it needs to be better or you’ll lose a lot of business.

by OC Pilates

I love this app - I’ve been shopping there since one of the original stores in Fountain Valley had Tilly behind the counter. I’ve got 4 teenagers that also love this app so I shop there now more than ever. The salespeople are pretty great, the inventory is usually ample, and the selection is what they want. So, why oh why can’t they get it together with their app? I mean c’mon this app - join the 21st century, bite the bullet and figure it out. You have countless 1 star reviews - HELLO, that’s a sign! Its telling you that what you are doing is NOT working. Not sure if this app nephew is running Tillys department or you feel bad for the guy in charge but you need to clean house and start over. Using my Moola bucks online never works, the logging in and out and user friendliness of Tillys is abhorrent and outdated. Its gotten to the point now that when one of my kids sees something they want online - I just google it and find it at another retailer. Figure it out this app - because the people have spoken!

by Tuesdaylane

First of all, I love this app clothes. But using Tillys on my iPhone 7 is so stressful! I’m a frequent online shopper, and this has to be the hardest app to shop with! It never remembers your information, so you have to log in every time. It never saves where you were scrolling if you click on something to check it out, making you scroll all the way back to your spot after you put something in your cart. But the worst part is the “back” button they give you to use while your shopping, is very glitchy and doesn’t even work most of the time! And that is the only button they really give you to maneuver Tillys ! I wish they would fix this!!!

by Aqw27

Tillys used to work quite well...NOW, I can't even order an item I want. It tells me to select the color and size but won't let me add it to the bag!!! So frustrating! I've tried closing, deleting, logging in/out and it still won't work. How do you expect people to shop online for Black Friday if you can't add items to your shopping cart?! You used to be able to click on the 3 lines and a widget would pop out to so you can select what items you want to view...jeans, jackets, leggings etc. Now it just stays greyed out and I have to type what I'm looking for in the search box which pulls up everything for men, women's and kids! I tried going online also and it still won't work 🙄Please fix!!!!

by Nickelpup

Usually I don’t like to give reviews, but I feel I must...
While attempting to purchase some new shoes for myself, husband, and 13 year old, I was only able to place 2 pairs of shoes in my cart - ended up 9/10 times I would try and place a pair in the cart it would say quantity not sufficient. But then when I went online I was able to purchase them - what a JOKE! Plus, I absolutely despise that when I click the back button it doesn’t take me to exactly where I was on that page - I have to scroll back down! Sadly, due to the time I have wasted in attempting to use Tillys, I would have to say that this is one of the worst shopping apps ever! I love Tilly’s, but my opinion is starting to change.

by Zid1232275

Tillys is soooo bad i swear. i love this app dearly but Tillys is terrible. i submitted to get my password redone months ago. never got an email. i check the spam... nothing!! you have to log in every time you open Tillys . it doesn’t make you use an email so i just filled a cart up with things i like (yes i do that) and then it deletes everything the next day! it bothers the crap out of me when you use the back button and you wait a bit cause you think maybe you didn’t actually press then press it again and it takes you all the way back cause it finally worked later. And also you have to scroll all the way down after looking at an item. Always glitchy too. this app you’re great in the stores!! Fix your app please!!

by Valleyoaks77

So I absolutely love this app which is obviously why I downloaded Tillys . I was excited to use coupons and look at items on sale, but there’s problems with that. Say I’m on Women’s Shoes. If I tap an item and then hit back, it doesn’t take me back to the shoes where I had left off. It takes me back to the homepage and I have to scroll forever to find where I had left off. Also, I tried tapping the womens swimsuit sale, but it would show me Mens shorts ?? I also tried numerous times to add my birthday and every time I go back to my profile, it disappears. Tillys has way too many issues and I honestly don’t recommend it.

by Han197611111hmn

Tillys is absolutely frustrating to use.
I click through levels and add filters to look for items and, when I click on a particular item, I can’t close it out or go back to the list of items I was just looking at.
The only back arrow takes you back to the major categories (women, men, kids etc) and I have to drill down and reapply the filters again.
It’s a retail app feature that even the most basic apps have and it’s ridiculous that a company like this app doesn’t have this feature.
I can’t imagine the UX team missed this and I can only imagine that it was pushed out like this to meet deadlines or that an executive felt some other feature was more important.
This is a huge flaw though.
After thanksgiving, I was ready to knock out a ton of Christmas shopping and spoil myself because your sale was awesome.
But, this issue made the user experience too frustrating because I was trying to shop for different people and needed a variety of items.

I really hope this gets fixed soon.
It definitely should have been a priority before the holidays.

by Dmn904

Genuinely the worst app I’ve ever used. The most annoying part is having to log in every time you open Tillys . Tillys doesn’t allow you to use any saved information from your iPhone (address, phone number, payment information) along with not storing your login information.

When you sort items by price then view a single item, don’t press back or else you’ll be taken back to the very beginning of the category as if no filters have ever been applied.

Additionally, you’re not able to edit items from the cart view. To edit your line items, you have to continue to checkout then edit sizing or remove items. While doing this, the page will become very glitching and have to load several times to adjust your cart.

by Eighthwndr

For such an up to date store with such cute clothes, I just find it so hard to wrap my head around the fact that Tillys /website could be so out of date and just awful. While it does get the job done, there are too many different tabs and pages and you have to keep logging in over and over again every time you select something. It’s just so difficult for so reason. It really is about time someone took a look at the this app apps layout. Especially during these times when shopping online is needed. The design makes you feel like this app doesn’t want you to use it. Its gotten to the point where i dread online shopping here just because of how bad it is.

by Kaykat111

Tillys makes shopping a lot harder than just using the website. It’s not user friendly and needs some updating. Let’s say you want to look at shirts, you have to click on like 10 different buttons just to get to “tops” then if you click on one to look at it, and then click back, it takes you all the way back to the first page before you added all your search filters. EXTREMELY frustrating. There’s also a few others things like that that make it difficult to use.

by Orejenjebebenr

I absolutely LOVE this app but Tillys is not the easiest to work with. For example every time I leave Tillys refreshes. I am not logged into my account and everything I have saved has disappeared. Every time I come back to Tillys I have to find everything I like again. Also after I am done adding something to my cart and I want to continue shopping it takes me back to the top of the page, so I have to find where I was all over again. I love the store, but not Tillys .

by EliiiC17

Tillys is great overall. Honestly. I use it a lot before going to the store and buying what I want, but there’s one thing that gets to me and I am not sure if it bothers everyone. Everything
I leave Tillys , I’ll have to log in again. If only it had like a “remember me” or “stay logged in” option so we won’t have to re-enter our emails and passwords to get in again every time we come back to Tillys . I don’t know, that’s something that bothers me a bit. But again, Tillys is great!

by Gymnast🤸🏻‍♀️

I love the store the store has stuff from clothes to skateboards. I have one problem though Tillys seems to glitch out a lot and cancel my orders even though I did what Tillys told me to do. Then I go back and attempt to fix it it just does not want to cooperate and then I have to cancel my order and go to the mall and get it in the mall. So I hope that they fix that glitch soon otherwise I love the store.

by Lexi_Dove1

I love Tillys this app I would give it nothing but good reviews on everything, except for whenever I sign into my account on Tillys I get logged out of my account every time I leave Tillys , I don’t know if this happens to anyone else but it definitely happens to me, but other than the one little thing I would give this app a five star rating, I would definitely recommend Tillys it’s an overall amazing app and it’s probably one of my favorite apps and I go on it everyday so I would 100% recommend Tillys it is AMAZING

by Only.azn.in.sc

I’m actually from the central coast, I moved last year and I miss my home. But what makes me feel closer to home is all the Santa Cruz gear and Vans I found at the actual this app store by my house! But I wasn’t happy how they didn’t have my size sometimes. But found Tillys and I now find my size and online only styles all the time! Who doesn’t like having a unique Vans or clothing that you don’t see in stores?!
Tillys can be slow at times, but I don’t care since I find all these great styles, shoes and deals.

by JBOII 7

this app is one of the best online shopping apps out there. It is very helpful and very easy to use unlike some of the other shopping apps that could be very hard to find what I’m looking for. But with the this app App I am able to find everything I want with always great deals with shopping with this app. They always have what I am looking for and new products which is great with great prices, there is nothing that dissatisfies me. I love this Tillys and would recommended for anyone.

by Darlene-ashley

Everyone is complaining about how the three line widget is gone and you have type well don’t be lazy and type in ‘WOMENS’ or ‘MENS’ in your search then what you like will show up all these people are complaining about how you have to type but for my family and I, we use it and it is perfectly fine, and we have no complaints about it. it is the perfect app I LOVE it and I would shop online at this app everyday if I could!

by Shalby1090

My favorite store is now an app! I love the this app app. It’s so neat. The only bad thing is it takes about a minute to load. But I don’t care it’s amazing! Tillys is so cool! If you sign up you get rewards and it tells you about deals! Inside Tillys there’s multiple things you can pick from there’s sorted out through different styles. There are so many different styles I love it. Tillys is the best. I feel like I can buy so many things without even having to go to the store. And there’s free returns so if I try something or I order something and it doesn’t fit or something happens with it I can always always return it for free! I LOVE IT ❤️💜💙💛🙃☀️💕😃

by Richatdjjdnnzb

This store is great, they have good clothes and the store location is a great experience. But Tillys is a difffrent store. Browsing the inventory feels like I’m fighting my phone. I scroll down the page for it to go back up again for no reason. Everything feels laggy and rough. Once you finally get the clothes you want and go checkout you encounter other problems . Such as “Address number invalid”. It’s not invalid , not only because I know my own address but because I’m also pressing the google suggestion. Complete garbage app.

by Rhiannabug

As I’m trying to just add an item to my cart, I check the size I want and it automatically says that “my locations store is out of stock” while changing the item I want to the wrong color and size and I am literally NOT able to add the correct item into my bag ? I turned off my location, tried to switch it? But nothing seems to work, so it’s literally impossible to use Tillys to shop! So how did Tillys even get approved to be used my customer? What’s the point if I can’t put items in my cart ?

by Cruzy G.

I don’t know why everytime you go out of Tillys you have to log back in every time.. like i can switch back to safari and go back to this app and i have to log back in and re search the product. another thing is you should add the tap the top of the screen to go all the way back up it makes it more easier when sometimes forgetting about the back to top button. Also Tillys is super laggy and the fact that you guys are a great store you should at least have a decent app that’s easy to use and is convenient. there’s so many more things that need to be fixed but i’d be typing for hours. please fix!

by Sydney Is Bored

Tillys is super glitchy, I recommend using their online website. While I love their products and pieces, Tillys is awful and not worth downloading. The screen keeps moving up and down without me touching it and my orders are so hard to place and half the stuff I want in my cart just disappear. I was also not able to add anything to my wishlist. I thought this would be a quick accessible way to order and track my purchases, instead I was just disappointed.

by VcVelocity

I hate how when I scroll down it sometimes either goes too far down or back up a bit it is a stupid bug that needs to be fixed because I am constantly pressing the wrong item and I don’t wanna do something bad on accident because of a stupid bug.

by Michellemibella

Should have just left Tillys the way it was. It’s so much more difficult to order things. Before I would have an order processed every week. Now I don’t even order because it’s too frustrating. Take notes from F21. Their app is very easy to use.