GoPro Quik app not working? crashes or has problems?

GoPro Quik Status


I have a problem with GoPro Quik

Are you having issues? Select the issue you are having below and provide feedback to GoPro Quik.




⚠️ Most reported problems ⚠️

Not working
43.8%

Something else
25.0%

Photo/Video
20.3%

Login
7.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of GoPro Quik Problems 😠👌🔥

- It takes a while to download pictures and videos.

- There is no “Are you sure” warning when your about to download footage from you camera to your phone.

- The video editing software isn’t great.

- There is extreme throttling when uploading to the cloud.

- The app takes up a lot of space on your phone.

- There is a limitation of how long their video format can be.

- It has been troublesome to use with an IPhone 8.

  16 Reported Issues: 😵🆘🛟🚨📢

Henny Denteneer
2023-09-04

I have created a video, without problems. When I create a version to put in the Mural or to share it, the application takes some time to prepare it, but the result is a video with only the title and the final image with the text GoPro

Sandy Thomson
2023-07-22

I have a mini 11 ,I try to get a frame/photo from video on Quik ,Media ,cloud ,and after pressing save ,it gets stuck on Preparing your media then nothing .. I hope you can help Thanks Sandy

E
2023-04-28

Freezes at 80% no mater what settings and clearing cache makes no difference..

Robert
2022-12-04

Frequent crashes and fails to complete compile about 70% through the videos.

Gina Tan
2022-09-07

I would like to unsubscribe go pro quik

Ryan MacPhee
2022-08-30

I saw this message and i have the exact same problem so i just copied the description below "I have a subscription to Quik Go Pro App. I was charged for it. I try to use it and it tells me I must have a subscription. When I try to restore purchase or subscribe, it tells me I already have a subscription. Yet, I cannot use the app past selecting media. When I select “Make edit” I am taken back to the screen that tells me I will have all these features if I subscribe. "

Dick Beilby
2022-08-30

GoPro Quik works perfect to control my GoPro 10. But if I try to control my GoPro 7 with it - it pairs then crashes. I have tried all the recommended work arounds. Nothing. The app stays frozen, even if I restart it. So - OK with 10 - no good with 7. BTW the old GoPro App worked fine with the 7 but when I downloaded Quik it erased the old app from my phone! So now I have no way to connect the 7 any more.

Wong Siu Kit
2022-07-27

the same: While preparing edit to video , it crasher around 80-90%. Very frustrated!!!!!!!!

Kyle Harvey
2022-07-26

Hi, my go pro Quik app shuts off while connected to my go pro 7 when I try to view media. It freezes then the app closes. Please let me know if you have any suggestions

MynElli11
2022-07-15

I have a subscription to Quik Go Pro App. I was charged for it. I try to use it and it tells me I must have a subscription. When I try to restore purchase or subscribe, it tells me I already have a subscription. Yet, I cannot use the app past selecting media. When I select “Make edit” I am taken back to the screen that tells me I will have all these features if I subscribe. I PAID FOR THIS APP! I AM SUBSCRIBED!

Mark
2022-07-03

The app does not let me in. It seems to stuck in the very beginning (first black screen with GoPro Quik name)

Simon
2022-06-19

Same problem as everyone by the looks of comments. Won't save

Simon
2022-06-19

My quick app doesn't let me do the final save and download to HD for quality .goes all the way until the 100 % then says try again.

Marko Herman
2022-06-09

While preparing edit to export video from the Go Quik app, it crasher around 80-90%. Very frustrated!!!!!!!!

Raymond Robinson
2022-06-04

When exporting a video project it crashes at 90% during "preparing to edit"

Mowgli
2022-05-18

Every time I try to save an edit from the app it says there was a problem saving the video

Showing 1-16 of 16

Have a Problem with GoPro Quik? Report Issue




Common GoPro Quik Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GoPro, Inc., developers of GoPro Quik.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GoPro Quik Website

Privacy Policy: https://gopro.com/legal/privacy-policy

Developer: GoPro




About this app

Separate data fees may apply. Visit gopro. com/subscribe for info and availability. 6] Quik cloud storage is limited to backup of content on your Mural including any edits saved on Mural.  Getting the latest updates for your GoPro is easy—just follow the simple instructions when you pair and you’re all set. 1] Subscribe to Quik or GoPro to enable unlimited Mural imports and multi-clip/auto edits, and receive unlimited access to premium features and tools.  GoPro Subscription required period. 3] Compatible with videos captured in select modes only. 4] Stream video directly to Facebook Live, YouTube, Twitch or other platforms using an RTMP URL.  With a GoPro subscription, your shots auto-upload to the cloud while you charge your GoPro, then a stunning highlight video is sent to you, ready to share.  GoPro cloud storage does not support content captured with GoPro Fusion. “Automatically” requires the camera to be connected to the GoPro app or Wi-Fi.  Quik and GoPro cloud storage do not support content captured with GoPro Fusion.  Quik and GoPro Subscription services are available in select territories. Cancel anytime.  Third party apps and accounts may be required. 5] GoPro subscription service available in select territories. Cancel anytime.  For GoPro camera owners, the GoPro subscription gets you all that *plus* full backup of all your app media.  Check out GoPro photos and videos on your phone’s screen before you transfer them to Quik—even when you’re off the grid.  Post your favorite shots to your private Mural within the Quik app and never lose track of them in the black hole of your phone’s camera roll again.  GoPro subscribers can save to the cloud from their camera or app—all in original quality.  The Quik app picks your best shots, syncs them to music, adds cinematic transitions, and creates a shareable video.  Use your phone as a remote for your GoPro, perfect for framing shots, recording from afar and adjusting settings.  Syncs clips, transitions, and effects to the beat of your music or GoPro music.  A Quik subscription gets you unlimited mural backup at 100% quality.