GoPro Quik app not working? crashes or has problems?

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18 User reports:
App has problems
 User reports 18

⚠️ Most reported problems ⚠️
Something else
47.1%

Not working
35.3%

Photo/Video
14.7%

Login
2.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of GoPro Quik Problems 🔥

- It takes a while to download pictures and videos.

- There is no “Are you sure” warning when your about to download footage from you camera to your phone.

- The video editing software isn’t great.

- There is extreme throttling when uploading to the cloud.

- The app takes up a lot of space on your phone.

- There is a limitation of how long their video format can be.

- It has been troublesome to use with an IPhone 8.

📋 16 Reported Issues:

H
Henny Denteneer 2023-09-04

I have created a video, without problems. When I create a version to put in the Mural or to share it, the application takes some time to prepare it, but the result is a video with only the title and the final image with the text GoPro

S
Sandy Thomson 2023-07-22

I have a mini 11 ,I try to get a frame/photo from video on Quik ,Media ,cloud ,and after pressing save ,it gets stuck on Preparing your media then nothing .. I hope you can help Thanks Sandy

E
E 2023-04-28

Freezes at 80% no mater what settings and clearing cache makes no difference..

R
Robert 2022-12-04

Frequent crashes and fails to complete compile about 70% through the videos.

⚠️ Troubleshoot | Report Issue ⚠️
G
Gina Tan 2022-09-07

I would like to unsubscribe go pro quik

R
Ryan MacPhee 2022-08-30

I saw this message and i have the exact same problem so i just copied the description below "I have a subscription to Quik Go Pro App. I was charged for it. I try to use it and it tells me I must have a subscription. When I try to restore purchase or subscribe, it tells me I already have a subscription. Yet, I cannot use the app past selecting media. When I select “Make edit” I am taken back to the screen that tells me I will have all these features if I subscribe. "

D
Dick Beilby 2022-08-30

GoPro Quik works perfect to control my GoPro 10. But if I try to control my GoPro 7 with it - it pairs then crashes. I have tried all the recommended work arounds. Nothing. The app stays frozen, even if I restart it. So - OK with 10 - no good with 7. BTW the old GoPro App worked fine with the 7 but when I downloaded Quik it erased the old app from my phone! So now I have no way to connect the 7 any more.

W
Wong Siu Kit 2022-07-27

the same: While preparing edit to video , it crasher around 80-90%. Very frustrated!!!!!!!!

K
Kyle Harvey 2022-07-26

Hi, my go pro Quik app shuts off while connected to my go pro 7 when I try to view media. It freezes then the app closes. Please let me know if you have any suggestions

⚠️ Troubleshoot | Report Issue ⚠️
M
MynElli11 2022-07-15

I have a subscription to Quik Go Pro App. I was charged for it. I try to use it and it tells me I must have a subscription. When I try to restore purchase or subscribe, it tells me I already have a subscription. Yet, I cannot use the app past selecting media. When I select “Make edit” I am taken back to the screen that tells me I will have all these features if I subscribe. I PAID FOR THIS APP! I AM SUBSCRIBED!

M
Mark 2022-07-03

The app does not let me in. It seems to stuck in the very beginning (first black screen with GoPro Quik name)

S
Simon 2022-06-19

Same problem as everyone by the looks of comments. Won't save

S
Simon 2022-06-19

My quick app doesn't let me do the final save and download to HD for quality .goes all the way until the 100 % then says try again.

M
Marko Herman 2022-06-09

While preparing edit to export video from the Go Quik app, it crasher around 80-90%. Very frustrated!!!!!!!!

⚠️ Troubleshoot | Report Issue ⚠️
R
Raymond Robinson 2022-06-04

When exporting a video project it crashes at 90% during "preparing to edit"

M
Mowgli 2022-05-18

Every time I try to save an edit from the app it says there was a problem saving the video

Showing 1-16 of 16 reported issues:

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Common GoPro Quik Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. GoPro Quik iPhone Issues and Solutions

  2. GoPro Quik Android App Issues and Solutions


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Developer: GoPro




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