Orange TV app not working? crashes or has problems?

Orange TV Status

Last Updated on 2024-11-12 by Orange Slovensko, a.s.

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Common Orange TV Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Orange TV app on iOS and Android devices. Solve all Orange TV app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Orange TV iPhone Issues and Solutions

Orange TV iOS app crashes, not working, errors
Orange TV iOS app network issues
Orange TV on iOS has black/white screen

Orange TV Android App Issues and Solutions

Orange TV has errors/crashing/not working
Orange TV server network connectivity issues
Orange TV has black screen

Orange TV iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Orange TV app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Orange TV app crashes or not working on Iphone (iOS):

Close and restart the Orange TV app on iPhone
Update Orange TV app to the Latest Version for iOS
Uninstall and reinstall Orange TV iPhone app
Update your iPhone to the latest iOS version

Fix Orange TV on iPhone unable to connect to server/internet connection issues::

To resolve Orange TV network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Orange TV black/white screen (blank screen) on iPhone:

Follow the Orange TV iOS app troubleshooting guide Here →

Orange TV Android App Issues and Solutions

Fix Orange TV not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Orange TV app issues:

Force Stop the Orange TV App
1. On android, goto "Settings" » click Orange TV app. » click "Force Stop".

Update Orange TV to the latest version on PlayStore

Clear Orange TV App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Orange TV app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Orange TV.

Fix Orange TV unable to contact server/ Orange TV internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Orange TV » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Orange TV » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Orange TV on android.

Solve Orange TV black/white screens issue on Android:

Follow the Orange TV android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Orange Slovensko, a.s., developers of Orange TV.

About this app

Pozrite si živé vysielanie TV staníc, prelistujte elektronického programového sprievodcu alebo si vyberte z bohatého TV archívu či Filmotéky obľúbené filmy. Aplikácia je dostupná pre zákazníkov, ktorí majú aktivovanú službu Orange TV cez internet alebo Orange TV Šport cez internet. S aplikáciou Orange TV môžete využívať moderné televízne služby kedykoľvek a kdekoľvek vo vašom smartfóne či tablete. Sledovanie TV je možné až na 3 zariadeniach súčasne. - personalizovanú sekciu Domov, ktorá obsahuje napríklad Moje videá či naposledy sledované TV stanice. Užite si televíznu zábavu inak s Orange TV. Objednanie služby je možné na telefonicky na 0905 905 905 alebo v najbližšej predajni Orangeu.