Orange Radio app not working? crashes or has problems?

Orange Radio Status

Last Updated on 2018-06-14 by Orange

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120 User reports:
App has problems

User reports 120

⚠️ Most reported problems ⚠️

Not working

91.7%

5.0%

Audio

1.7%

Screen

1.7%

problems reported in the last 24 hours

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Have a Problem with Orange Radio? Report Issue

Common Orange Radio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Orange Radio app on iOS and Android devices. Solve all Orange Radio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Orange Radio iPhone Issues and Solutions

Orange Radio iOS app crashes, not working, errors
Orange Radio iOS app network issues
Orange Radio on iOS has black/white screen

Orange Radio Android App Issues and Solutions

Orange Radio has errors/crashing/not working
Orange Radio server network connectivity issues
Orange Radio has black screen

Orange Radio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Orange Radio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Orange Radio app crashes or not working on Iphone (iOS):

Close and restart the Orange Radio app on iPhone
Update Orange Radio app to the Latest Version for iOS
Uninstall and reinstall Orange Radio iPhone app
Update your iPhone to the latest iOS version

Fix Orange Radio on iPhone unable to connect to server/internet connection issues::

To resolve Orange Radio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Orange Radio black/white screen (blank screen) on iPhone:

Follow the Orange Radio iOS app troubleshooting guide Here →

Orange Radio Android App Issues and Solutions

Fix Orange Radio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Orange Radio app issues:

Force Stop the Orange Radio App
1. On android, goto "Settings" » click Orange Radio app. » click "Force Stop".

Update Orange Radio to the latest version on PlayStore

Clear Orange Radio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Orange Radio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Orange Radio.

Fix Orange Radio unable to contact server/ Orange Radio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Orange Radio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Orange Radio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Orange Radio on android.

Solve Orange Radio black/white screens issue on Android:

Follow the Orange Radio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Orange, developers of Orange Radio.

About this app

Discover Orange's local selection and song on the air, manage your favourites and bounce on music on demand services with a unique experience. Orange Radio provides a free access to thousands of internet radio stations and shows. Pebble watch, AppRadio and CarPlay are not supported in this application.